Job title: Desktop SupportTeamLead Location: Bristol Salary: Up to 40,000 per annum Job type: Permanent They are employed in the infrastructure sector. Using data-rich, virtual, interactive, and collaborative technologies, they help clients make more informed decisions for difficult jobs. You will be … the Desk Side and Technology SupportTeamLead is the central point of contact for all IT-related incidents and service requests within their region. Tour role is to both provide second-line support and supervise/lead the local IT resources operationally. You … will be responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. Required Skills: At least 8 years' experience in IT Service Management principles and processes and solid understanding of hardware and software asset management processes. Experience in working to (and exceeding more »
Desktop Support Engineer TeamLeader Department Digital, Data & Technology Group Salary Starting from £29,605, rising to £36,024 Grade Grade 6 Contract Type Full Time, Open Ended Placed on Wednesday 05 June 2024 Closing date Sunday 23 June 2024 About the role You will … positive impact that will have on our teams. We are very proud to be an autism friendly university and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff. Find out from our staff what makes the University of Bath a great place to … work. Follow us on Twitter for more information. *please note the job title Desktop Support Engineer TeamLeader is for advertising purposes only. Your job title if successful in this position will be Senior Service Analyst (2nd Line Standard Support). more »
Desktop Support Engineer TeamLeader Salary Starting from £29,605, rising to £36,024 Closing date Sunday 23 June 2024 About the role You will be part of a team responsible for the provision of 1st line and/or 2nd line support … positive impact that will have on our teams. We are very proud to be an autism friendly university and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff. Find out from our staff what makes the University of Bath a great place to … work. Follow us on Twitter for more information. Please note the job title Desktop Support Engineer TeamLeader is for advertising purposes only. Your job title if successful in this position will be Senior Service Analyst (Standard Support). more »
Desktop Support Engineer TeamLeader Department Digital, Data & Technology Group Salary Starting from £29,605, rising to £36,024 Grade Grade 6 Contract Type Full Time, Open Ended Placed on Wednesday 05 June 2024 Closing date Sunday 23 June 2024 About the role You will … be part of a wider team of 20+ 1st and 2nd line service analysts supporting the administrative, teaching and research activities of the University. A typical day may see you helping administrative staff with office tasks, setting up and deploying a variety of devices, providing advice and guidance … across a wide range of hardware and operating systems. This role includes line management responsibilities, and will require you to lead a small team of Service Analysts who are responsible for the effective response, investigation and resolution of 2nd line support for all IT & Audio-Visual more »
