individual play a key part in maintaining the smooth operation of ERP Applications across our group of businesses, managing support tickets, collaborating with internal teams and external suppliers on user support, usertesting, and system integration. This is a great opportunity to utilise your ERP knowledge and train as an Application Support Analyst. Comprehensive onboarding and ongoing … users, with only occasional travel to other sites as needed. Key Responsibilities Support Ticket Management Triage incoming support tickets across internal applications Prioritize incidents based on business impact and user urgency; escalate when required. Log issues with suppliers where appropriate and maintain clear, timely status updates Integration Monitoring & Resolution Monitor and action system and data integration errors across group … scope, approvals, test evidence, and deployment steps are captured. Identify and report defects/configuration gaps; follow through to resolution and post-fix validation. User Support & Testing (UAT) Provide hands-on support to end users across Finance, Operations, and other functions of the businesses. Assis with UserAcceptanceTesting for code/configuration changes, deployments More ❯
Ticket Management Triage incoming tickets across internal applications (e.g., Microsoft Business Central, Slim4, Warehouse Management Systems, Trade Websites, Product Database, Zendesk). Prioritize incidents based on business impact and user urgency; escalate when required. Highlight and progress Controlled Change Requests (CCRs) through the agreed process. Log issues with suppliers where appropriate and maintain clear, timely status updates Integration Monitoring … scope, approvals, test evidence, and deployment steps are captured. Identify and report defects/configuration gaps; follow through to resolution and post-fix validation. User Support & Testing (UAT) Provide hands-on support to end users across Finance, Operations, and other functions of the businesses. Assis with UserAcceptanceTesting for code/configuration changes, deployments … reproducible steps, logs, and clear business requirements. Follow up on unresolved tickets and communicate progress to stakeholders. Documentation & Knowledge Base Maintain up-to-date support documentation, standards, and end-user guides. Curate and publish resources to the internal knowledge base to enable self-service. Knowledge, Experience and Skills required Required High proficiency with Microsoft Office applications (Excel, Word, Outlook More ❯
alignment with approved business rules and data standards. - Map, prepare, and migrate Business Unit test data to support system integration testing (SIT), useracceptancetesting (UAT), and other non-production environments. - Work closely with Business Unit Data Leads and Process Owners to ensure that test data sets accurately represent real business scenarios, supporting validation of end … GL, etc.). - Proven experience in data profiling, cleansing, validation, and reconciliation using Excel, Power BI, or SQL. - Experience preparing and migrating representative test data sets to support system testing and business validation activities. - Ability to interpret business rules and translate them into accurate data mapping and transformation logic. - Demonstrated ability to collaborate across business, functional, and technical teams More ❯
to develop and validate functional design documents (FDDs/CRIMs) and provide proactive feedback from a technical/practicality point of view. Facilitate useracceptancetesting (UAT) by coordinating test scenarios, supporting business users during testing activities, documenting test results and delivering successful deployment of changes and enhancements to the IFS ERP system. Creation and maintenance More ❯
client in Swindon looking to recruit for a Manual Test Analyst. The successful candidate will contribute to the delivery of our client’s vision and forming part of the testing and QA function of our client across all organisational systems. Key Responsibilities: Develop and run comprehensive test scripts, shaped by both technical specifications and user needs, from the … close of unit testing through the start of UAT. Coordinate with relevant teams to ensure all non-functional testing is completed according to project testing requirements, Follow the Test and QA framework set out by our client, ensuring all activities algin with its standards. Confirm that all predefined conditions for starting and finishing each test phase are … met. Demonstrate thorough knowledge of every testing stage, providing clarity across the full lifecycle of solution delivery. Collaborate with individual workstreams to support and verify that useracceptancetesting is carried out as defined in the project’s test schedule. Convert acceptance criteria into detailed functional and technical test cases, covering all inbound and outbound More ❯
Analyst, you'll connect business needs with strategic and operational solutions, helping shape the organization through process design, documentation, and optimization. Key Responsibilities Translate business needs into functional specifications, user stories, and process flows. Define and document business processes, data flows, RACI models, and system requirements. Facilitate workshops, interviews, and working sessions to gather and validate requirements. Conduct gap … current and future state processes. Lead the design and implementation of new processes and solution updates. Collaborate with Product Owners, Process Owners, and project teams to ensure alignment. Support useracceptancetesting, training material development, and change management activities. Champion enterprise process frameworks and build trusted relationships across the business. Requirements: Strong knowledge of structured methodologies such … Microsoft Dynamics 365, Visio, Power BI, Excel, SQL, wireframing tools, and requirements management platforms like JIRA or Azure DevOps. Proven success in Agile, Scrum, or hybrid environments; experienced in UAT, change management, and solution configuration. Excellent facilitation, stakeholder engagement, and presentation skills. If this matches your skillset then send your CV for our careful consideration More ❯
support tickets across multiple applications, escalating issues as needed Monitor and resolve system integration errors between ERP, WMS, and other core systems Assist with change requests, bug tracking, and useracceptancetesting Support end users across Finance, Operations, and other departments Coordinate with 3rd party suppliers to resolve issues efficiently Maintain documentation, guides, and internal knowledge resources More ❯
Greater Bristol Area, United Kingdom Hybrid/Remote Options
RedRock Resourcing
/on-prem Microsoft and Azure-centric environments. Define/enforce hardening standards (e.g., CIS Benchmarks, Microsoft Security Baselines). Perform threat modelling, risk assessments, and security validation/UAT; support incident response. Maintain SBOMs to support vulnerability management and supply-chain assurance. Integrate and enhance security monitoring, logging and alerting (including SIEM/threat detection). Create security documentation More ❯
enterprise to align three business units into a single ERP. Delivery‐driven leader: Owns the integrated Finance plan, critical path, and dependencies into neighbouring streams (SCM, Manufacturing, Data, Integrations, Testing, PMO). ERP‐savvy: Comfortable translating finance process and control needs into D365 F&O scope (GL/COA, AP, AR, Bank, Fixed Assets, Cash & Treasury, Tax, Projects, Reporting … data migration objects (COA, suppliers, customers, bank accounts, assets, opening balances, tax setups) meet quality thresholds; plan mock loads and reconciliations. Testing: Shape Finance scope for SIT/UAT, define scenarios, entry/exit criteria, defects triage, and sign‐off. Stakeholder & Vendor Management: Drive weekly cadences with SI/vendor; hold owners to dates; escalate blockers. Provide clear reporting More ❯
day a week in Cheltenham We are seeking a delivery-driven leader to own the integrated Finance plan, critical path, and dependencies into neighbouring streams (SCM, Manufacturing, Data, Integrations, Testing, PMO). Manufacturing & SCM‐literate, understands BOMs, routes, resources, production scheduling, MRP/MPS, inventory, warehousing (WMS), quality, trade, and transportation. Governance‐minded, operates through Design/Change Authority … empathy Pragmatic and outcomes‐oriented Calm under pressure Challenges constructively Key Responsibilities: Integrated Planning : Build the end‐to‐end Ops plan covering design finalisation, configuration, extensions, integrations, data loads, testing, & training integrated Finance plan, critical path, and dependencies into neighbouring streams (SCM, Manufacturing, Data, Integrations, Testing, PMO). Process Standardisation : Drive alignment on core processes: demand planning, MRP … operational data (items, BOMs, routes, resources, vendors/customers, on‐hand, WHS setups); plan mock conversions and reconciliations with plants. Testing & Readiness : Define Ops scenarios for SIT/UAT/Performance Testing, confirm site readiness (people, process, data, tech). Change & Adoption : Partner with GPL/GPOs and Training to ensure SOPs, work instructions, and role‐based training More ❯
link between business stakeholders, IT, and the vendor - defining, documenting, and validating requirements to ensure solutions meet our exacting standards. From facilitating workshops to managing change control and supporting UAT, you’ll play a key part in the full implementation cycle. You’ll Do Lead requirements gathering across Finance, Procurement, Operations & IT Ensure vendor deliverables meet defined business and functional … needs Maintain traceability, documentation, and change control Oversee internal dependencies and data readiness Support testing, validation, and business adoption About You Proven Business Analyst experience on ERP or data platform programmes Strong vendor management and delivery assurance skills Knowledge of finance, procurement, or supply chain processes (luxury or retail a plus) Excellent communication, organisation, and analytical skills Attention to More ❯
coordinate with Security for incident response and hardening. Maintain accurate asset and SIM inventory; track chain of custody and ensure audit readiness. Create and maintain documentation, runbooks, and end-user guides for enrollment, support, and device use policies. Provide L2/L3 support for mobile and iPad … incidents/requests; collaborate with Service Desk for effective L1 triage and escalations. Plan and run pilots for new iOS/iPadOS releases, device models, and Jamf features; conduct UAT, change communications, and phased rollouts. Integrate with identity and access controls (Okta/Azure AD and Conditional Access signals where applicable), cert-based auth, and network access (Wi-Fi/ More ❯