1 to 25 of 26 DemandTrendPermanent Customer Experience Jobs in South Yorkshire

you will be architecting how we sell, fulfill, and deliver to customers throughout the year. Your strategies will help break the traditional peak-driven capacity model while maintaining our customer-centric approach and competitive advantage in speed. Key job responsibilities Lead the development of multi-year strategic roadmap for demand shaping initiatives • Partner with retail teams to reimagine our … delivery promises while optimizing network efficiency • Develop strategies to reduce peak capacity requirements while improving year-round asset utilization • Build sustainable models that reduce cost-to-serve without compromising customer experience Key Responsibilities: • Lead the development of multi-year strategic roadmap for demand shaping initiatives • Partner with retail teams to reimagine our commercial calendar and selling patterns • Collaborate … Critical Partnerships: You will orchestrate collaboration across: • Retail: Align commercial strategies with operational capabilities • Operations: Design flexible fulfillment models • Data Science: Build advanced forecasting and optimization models • Economics: Develop customer behavior insights and pricing strategies • Finance: Create comprehensive business cases • Product: Implement technical solutions for demand shaping • Transportation: Optimize delivery network utilization Success Metrics: • Reduction in peak-to-average More ❯

role will to be identify automation opportunity, standardize and optimize business requirement, large cross functional program management for on time delivery of planned features. Candidate Profile: Candidate will have experience in Program Management, Product Management, Delivery of projects involving ML/GenAI. Additionally, you will have experience in working on eCommerce, Consulting or Retail Organizations. You will be … expected to deliver solutions and programs that are technology based, highly scalable - while maintaining a good customer and business partner focus. You will have a demonstrated record of team building and execution in a high volume operational environments and be able to lead not only at the strategic level, but also tactically by diving deeply into business and technical … Goal setting and periodic (weekly, Monthly, Quarterly) reviews with Senior leaders across RBS and WW Retail orgs. About the team The Retail Business Services (RBS) leverages technology to improve customer experience and selling partner experience while lowering Amazon's cost structure. Vision of RBS is to accelerate Amazon's flywheel by 1) improving the customer experience More ❯

is the global leader in e-commerce. Since Jeff Bezos started Amazon in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Today, Amazon offers everything from books and electronics to tennis rackets and diamond jewelry. We operate sites in Canada, China, France, Germany, Italy, Japan, Spain and United … and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet. Amazon's Last Mile Analytics & Quality team is looking for an enthusiastic, customer obsessed Program Manager to manage projects, implement and improve metrics, work in collaboration with Amazon's technology, product, business and operations teams to create solutions for our internal and … external customers. To be successful in this role, you need a passion for making data driven decisions which will have direct impact on the customer experience. Some keys to your success are the ability to be an effective communicator to various audiences. The ability to remain flexible and adept to learning new tools and systems is instrumental your role More ❯

help ensure a fast cost effective solution to delivering packages to every far reach of the world. Do you obsess over how to improve processes to deliver a superior customer experience? Do the words "that can't be done", drive you to find a solution for how "that can be done"? Do you desire a career that will … take action on the data, as well as developing action items to improve results over the short and long term. BASIC QUALIFICATIONS - 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management More ❯

Sr. Program Manager, Amazon Fresh Hybrid Operations Team Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our India Operations team. Are you ready to drive high-visibility … will collaborate with a wide range of internal and external stakeholders to lead high-impact programs focused on improving quality, speed, cost efficiency, and overall productivity. With a strong customer obsession and sense of ownership, you will analyze operational patterns, identify disruptions, and leverage data to drive informed decisions. The role requires a deep-dive mindset, attention to detail … You will lead a team of direct reports and be responsible for driving individual program charters to meet broader organizational goals. This role plays a critical part in enhancing customer experience, optimizing cost, expanding operational capacity, and delivering continuous improvement through both product and process-led initiatives. Collaboration with leaders across Hybrid Ops, Category, Product, Tech, Last Mile More ❯

across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Data Centre Global Engineering Operations organization is looking for an individual with proven … and Critical Site Events (CSEs). This role will also serve as a central monitoring location for the facility electrical and mechanical systems. This team will ensure that the customer experience will be optimal and gratifying by way of consistency, reliability and attention to detail. The ideal candidate will need to have an understanding of data centre IT … providing assistance and support to the onsite team. The position will help ensure overall availability and reliability to meet or exceed defined service levels. Qualified candidates must also have experience functioning in a large-scale data centre and have demonstrated and displayed the ability to think outside of the box. This skill is essential, as the candidate will assist More ❯

PARP network • Building and nurturing strategic partnerships with location providers • Working with cross-functional teams to ensure seamless network growth • Analyzing performance metrics and driving continuous improvement • Managing complex, customer-impacting projects from conception to completion The ideal candidate combines strategic thinking with operational excellence, possesses strong analytical and relationship-building skills, and thrives in a fast-paced, dynamic … environment. This role offers the opportunity to significantly impact Amazon's delivery infrastructure and shape the future of customer convenience across Central Europe. Join us in transforming the future of the pickup and returns network across Central Europe. Key job responsibilities Working within one of the fastest growing areas of Amazon, you will play a leading role in building … up actions based on that. - To engage with multiple external and internal stakeholders from Account Management, Marketing, Finance, Business planning, Legal and Product Management to ensure the best possible customer experience throughout the complete project life-cycle. - Manage customer-impacting projects through internal and external stakeholders. BASIC QUALIFICATIONS - A degree - Advanced proficiency in written and verbal German More ❯

infrastructure resource utilization and availability. You will work with teams across the AWS Organization to effectively plan and deliver data center capacity. Key job responsibilities Monitor the network health, customer demand, anticipate risks, resolve issues and initiate corrective action as appropriate. Work with stakeholders (networking engineers/tech program managers/senior management) to define requirements and processes. Work … competing projects/programs simultaneously. Develop and implement scalable, data-driven process improvement/automated solutions. Meets/exceeds Amazon's leadership principles requirements for this role. Keep the customer experience as the primary focus. About the team Brick and Network Deployment team ensures data center network and port capacity is available for incoming customer racks (demand … . Customer racks (also known as server racks) need this capacity (networking racks) to gain access to the AWS network to provide service capacity for AWS customers. TIPMs are responsible for coordinating with the Build's Infra TIPMs, IDND, Optical NW team, and Supply Chain to ensure datacenter capacity in time. Diverse Experiences AWS values diverse experiences. Even if More ❯

A bit about us Please allow us to celebrate our own success for a moment We've built a customer-centric product that is market-leading, and we are smashing it! We're a multi-award-winning digital payments and insight platform within the automotive industry . We work with over 5,000 automotive retailers, helping drivers to pay … for motoring costs, accessories, and other services through a variety of different payment options. Our purpose is to build a solution that gives drivers peace of mind while enhancing customer experience and assisting with dealer profitability. Bumper is a fast-growing payments scale-up and we're excited to continue building on our growth having completed a successful … whilst ensure they are user-friendly, accessible and high-performing web applications. You'll play a key role in developing the core services that power our payment platform and customer experiences. This is a full-time role with at least one day a week working from one of our offices (Sheffield or London - Hammersmith). You'll report to More ❯

Infrastructure Engineering Specialist in the Team is to build and ensure the performance, availability and security of Enterprise Cloud/Network Cloud & Legacy computing infrastructure. Manage key stakeholder and customer relationships. Provide operational excellence and leadership across NC, EC & legacy platforms. Also play a critical role in managing complex Linux systems, as well as supporting and optimizing our infrastructure …/guides for a variety of audiences. General knowledge of change control and operational security processes and the importance of these processes to the integrity of services you operate. Experience you'll have Experience administering Linux servers in virtualized settings using automation tools. Experience researching and learning new technologies. Researching and resolving problems both independently and as … part of a team. Experience responding to high priority incidents. Documenting designs and ideas. Actively participated in strategy setting sessions Has been part of a team that moves quickly whilst hosting critical services. Experience of using cloud platforms to develop solutions to problems Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty More ❯

Network Capacity Optimization Specialist, EU AMZL Network Capacity Optimization Job ID: Amazon Spain Services, S.L.U. - B76 At Amazon, we are working to be the most customer-centric company on earth, where customers can find and discover anything they might want to buy online. The goal of Amazon Logistics (AMZL) is to build a world class last mile operation, exceeding … by ensuring that their orders are delivered as quickly, accurately, and cost effectively as possible. We are now looking to hire a passionate, dynamic, analytical, innovative, hands-on and customer-obsessed candidate to support network growth. The Network Capacity Optimization (NCO) Specialist works to optimize network performance, supporting NCO Managers in finding the best trade-off between capacity, speed … changes, obtaining requests "bottom-up" from DS Ops, while aligning with a wide range of stakeholders in EU AMZL Central Functions to find the optimal shift structure, Ops Clock, Customer Experience at the lowest cost • Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization • Take proactive steps to ensure that best practices More ❯

to continuously innovate, delight customers, and maximize the reuse of returned products while minimizing waste.Join a team that's revolutionizing sustainable commerce while working on projects that directly impact customer experience, operational efficiency, and environmental sustainability. Role Overview: We're seeking a dynamic Senior Program Manager to join our WW Reverse Logistics Services team in Europe. This role … logistics network A day in the life In this role, you will: • Ensure seamless technical and operational support across various internal and external systems • Drive programs that create innovative customer experiences • Manage carrier relationships and quality metrics with a team of Logistics Coordinators • Oversee smooth transitions between carriers and Amazon warehouses • Navigate complex cross-border shipping requirements and documentation … Adapt to dynamic challenges in multiple functional roles (program manager, product owner, project leader) BASIC QUALIFICATIONS - Experience in program or project management - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership PREFERRED QUALIFICATIONS - Master's degree, or MBA in business, operations, human More ❯

Amazon is looking for a motivated individual for the profile of ACES (Amazon Customer Excellence System) Program Manager for its India transportation operations team. As a program manager, you will: Serve as gatekeeper in assigned process areas for the change management process Partner with tech organization on the business requirement documents (BRD) Define the right process and work with … performance across all projects Audits completed projects to verify sustained impact This role calls for an individual who understands all aspects of performance which impacts both internal and external customer experience. The individual will determine, then drive, any initiatives necessary to improve it. It requires an individual to showcase judgment and decision making skills to create long term sustainable … process paths to improve customer experience. The successful candidate will be a person who enjoys and loves working with data, understand operational processes and would be able to design and define progress paths. Key job responsibilities Amazon is looking for a motivated individual for the profile of ACES (Amazon Customer Excellence System) Program Manager for its India transportation More ❯

environment, balancing the needs of multiple Customers (Amazon, Selling Partners, Carriers, Authorities). Your products will influence cross VP organizations goals. You will be empowered to define the product experience and you will own the roadmap and its delivery, collaborating closely with other product managers and software development teams. You are also detail-oriented and obsess over data and … Customer experience, you can prioritize and deliver on multiple parallel tasks, enjoy collaborative environment, are strong in management of a variety of business and technical stakeholders, and have strong written and oral English communication skills. You are excited about the positive impact they can achieve by enabling cross-border movement of goods while maintaining a high bar on … compliance. Key job responsibilities - Define the vision and solution to complex problems related to cross-border movement of goods, to ensure operational continuity and seamless experience for Selling PArtners. - Own product roadmap and prioritize resources. Identify opportunities, create business cases, and champion your vision to build organizational alignment around priorities, features, and capabilities required. - Write business requirements and product More ❯

communicating to senior stakeholders, including Legal, Directors and VPs. Key job responsibilities - Manage Service Level Standards (SLS) for one of the programs we support. - Maintain program quality and exceptional customer experiences. - Help build reporting mechanisms, identify opportunities, establish mitigation processes, respond to executive escalations, and work with cross-functional partners to communicate issues and progress. - Manage full lifecycle of … improve end to end outcomes for Amazon customers. - Create, communicate, and manage timelines and advocate for resource and project requirements. BASIC QUALIFICATIONS - 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Business level of … English PREFERRED QUALIFICATIONS - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field - Business level of Japanese - Excited about working in a diverse group and contributing to an inclusive culture Our inclusive culture empowers Amazonians to deliver the best results for our customers. More ❯

AV technology. Its just part of our DNA. Were deeply passionate about designing and integrating the best, most reliable technology for our customers. To further improve our process and customer experience, were currently seeking an experienced AV Project Manager to join our team.? As an?AV Project Manager, you'll lead the delivery of best-in-class Audio … . Our friendly team of 170 are our most important customers.?We care about having a positive, friendly, and engaging workplace, as that is the key to delivering great customer service. People love working here, and we have the independent survey results to prove it - were officially one of the Best Companies in the UK to work for! It … This passion is driven from the top down by James, our MD (who hates titles and is just simply James) and the leadership team who make sure that brilliant customer service is at that heart of everything we do.?When you meet us, youll see what we mean. Its so important that we are the right fit for each More ❯

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. Selling Partners (SPs) are a critical part of Amazon's ecosystem to deliver on our vision of offering the Earth's largest selection and lowest prices. Over 2 million Sellers sell on Amazon and we obsess … over providing world class support to them. In EU, we continue to observe an unprecedented wave of legislation that impacts SP experience (for sellers and vendors), constrains selection and jeopardizes growth. This increases the complexity and cost of selling in EU and makes compliance the primary barrier to SP launches in the region. Key job responsibilities As Sr. Program … end to end launch of features from requirements to release. • Work closely with engineering, go to market, operations and other product teams to define and improve your product and customer experience • Define, prioritize, and plan the resources needed for successful product delivery • Communicate product releases, impact and timelines to leaders and stakeholders About the team Who are we More ❯

across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The successful candidate will have experience managing managers and teams with varying IT … others to meet the challenges of an extremely deadline-driven environment. Lead and supervise a team of DCO Managers and employees within data centres Overall safety, quality, performance and customer experience across multiple shifts. Carry out supervisory responsibilities in accordance with the organisation's policies and procedures. Accountability for meeting and exceeding operational goals. Strategic planning and forecasting … potentially impacting activities and liaise across all AZs to ensure availability of services during this work Key job responsibilities Ensure that DCO function within the region innovates, obsesses over customer service and operates in a safe, secure and efficient manner. Report into and deputises as needed for the Cluster Leader. Makes decisions which enable the business objectives and own More ❯

MOT/servicing benchmarking, they support major players across Europes tyre markets with data-driven decision-making. Fully independent and client-focused, this company helps businesses identify opportunities, enhance customer experience, and boost sales conversion. Due to continued growth, our client is seeking a Junior Python Developer to join their dynamic team. If you're eager to kick … What Youll Be Doing: Building and maintaining data-driven tools and applications. Collaborating with experienced developers to streamline business processes and turn data into actionable insights. Gaining hands-on experience with Python frameworks, SQL databases, and front-end technologies like HTML/CSS. What Were Looking For: At least 6 months of hands-on Python experience (through internships … based on performance. Work-Life Balance: Flexible working environment that supports your personal and professional life. Ready to Launch Your Career? If you're ready to gain real-world experience, grow your skills, and be part of a forward-thinking company that invests in its people wed love to hear from you. Click apply now or contact Page More ❯

am-5.30 pm, Friday 9 am-5 pm) Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for April 2025. Underlying its services is FluidOne's national fibre network, Platform … Rogers (who started the business in 2006), CFO Graham Dickie - the management team is backed by Livingbridge to support their ambitious long-term strategy. AI Strategy: Driving Innovation and Customer Value At the heart of FluidOne's vision is a robust AI strategy designed to empower customers, streamline operations, and deliver next-generation digital services. Sheffield Branch: Highlander Legacy … The Sheffield branch of FluidOne was formerly Highlander, a company with over 20 years of experience delivering IT managed services to local businesses, charities, educational institutions, and national enterprise IT infrastructure projects. More than 85% of customers have remained with the company for five years or longer, reflecting strong client loyalty and satisfaction. Commitment to Community and Simplicity FluidOne More ❯

in ambiguity and chart out your way, bringing people along? We might just have the role for you. Selling Partner Support (SPS) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world class support, and building loyalty with … a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company. The purpose of our Content Operations and Strategy (COS) team is to create and maintain high quality, user-centered content consumed by our Selling Partners as well … go beyond delivering content by developing and maintaining content products that are sincere, concise, and useful for our customers. This team is looking for a strong content developer with experience in content management, content strategy, and new ways to deliver content to global users to improve the customer experience. The successful candidate will follow our style guides to More ❯

business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber … and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination.//Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals.//Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor More ❯

Amazon is seeking a motivated individual for the role of ACES (Amazon Customer Excellence System) Program Manager in its India transportation operations team. As a program manager, your responsibilities will include: Serving as a gatekeeper in assigned process areas for change management. Partnering with the tech organization on business requirement documents (BRD). Defining the right processes and working … providing visibility into milestones and performance. Auditing completed projects to verify sustained impact. This role requires an individual who understands all aspects of performance impacting both internal and external customer experience. The candidate will identify and drive initiatives to improve customer satisfaction, demonstrating judgment and decision-making skills to create sustainable process improvements. The ideal candidate enjoys working … operational processes, and can design and define progress paths. BASIC QUALIFICATIONS 3+ years of post-undergraduate and pre-Master's professional or military experience. Master's degree. PREFERRED QUALIFICATIONS Experience with Lean/Six Sigma methodologies. Amazon's inclusive culture empowers employees to deliver the best results for our customers. If you require workplace accommodations during the application or More ❯

management and business-critical infrastructure solutions for over 25 years.Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed servicesValues: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success.Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed … and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination.//Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals.//Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor More ❯

business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber … date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves More ❯