23 of 23 Permanent Customer Experience Jobs in South Yorkshire

is the global leader in e-commerce. Since Jeff Bezos started Amazon in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Today, Amazon offers everything from books and electronics to tennis rackets and diamond jewelry. We operate sites in Canada, China, France, Germany, Italy, Japan, Spain and United … and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet. Amazon's Last Mile Analytics & Quality team is looking for an enthusiastic, customer obsessed Program Manager to manage projects, implement and improve metrics, work in collaboration with Amazon's technology, product, business and operations teams to create solutions for our internal and … external customers. To be successful in this role, you need a passion for making data driven decisions which will have direct impact on the customer experience. Some keys to your success are the ability to be an effective communicator to various audiences. The ability to remain flexible and adept to learning new tools and systems is instrumental your role More ❯

deliver to our ambitious goals every day. The purpose of this role is to ensure that the business meet's our clients and customers expectations by driving an excellent customer experience through a team who drive the engagement of self-employed couriers. The role is accountable for the performance of a team covering a designated region. The role … the courier network is maximised to maintain and further improve both the Company and third-party contractual standards. You will be accountable for: Responsible for regional performance targets and customer satisfaction through the guiding, coaching and managing of a team of Community Delivery Managers. Influencing the build of and responsible for the delivery and forecast of regional budget and … depot, namely the Depot General Manager, and key stakeholder across the organisation through effective communication skills resulting in high performance in the end to end parcel journey. Accountable for customer complaint escalation management and timely resolution to ensure customer satisfaction through liaising with the Customer Services Team and leadership of Community Delivery Managers. To be successful in More ❯

travel across the UK, including overnight stays, with occasional overseas trips as needed. You'll work alongside Senior Field Service Technicians in both the field and workshop, gaining direct customer experience and exposure across multiple departments. The long-term goal is to develop the skills and confidence to work independently in the field. At OTT HydroMet, our Service … to support our customers with service queries via telephone, teams, and/or e-mail Support Sales teams with service quotes Work closely with the administration to ensure professional customer visit planning and execution Learn and develop your technical skills and knowledge Other relevant duties as assigned The essential requirements of the job include: Completed studies or technician training … Good spoken and written Englishcapable of compiling technical reports for customers Ability to absorb and act upon technical information It would be a plus if you also possess previous experience in: Basic electrical knowledge and experience Experience working with sensors, data collectors, and data processing software. Experience with Python and/or Pascal programming OTT HydroMet More ❯

travel across the UK, including overnight stays, with occasional overseas trips as needed. You'll work alongside Senior Field Service Technicians in both the field and workshop, gaining direct customer experience and exposure across multiple departments. The long-term goal is to develop the skills and confidence to work independently in the field. At OTT HydroMet, our Service … to support our customers with service queries via telephone, teams, and/or e-mail Support Sales teams with service quotes Work closely with the administration to ensure professional customer visit planning and execution Learn and develop your technical skills and knowledge Other relevant duties as assigned The essential requirements of the job include: Completed studies or technician training … Good spoken and written Englishcapable of compiling technical reports for customers Ability to absorb and act upon technical information It would be a plus if you also possess previous experience in: Basic electrical knowledge and experience Experience working with sensors, data collectors, and data processing software. Experience with Python and/or Pascal programming OTT HydroMet More ❯

across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Data Centre Global Engineering Operations organization is looking for an individual with proven … and Critical Site Events (CSEs). This role will also serve as a central monitoring location for the facility electrical and mechanical systems. This team will ensure that the customer experience will be optimal and gratifying by way of consistency, reliability and attention to detail. The ideal candidate will need to have an understanding of data centre IT … providing assistance and support to the onsite team. The position will help ensure overall availability and reliability to meet or exceed defined service levels. Qualified candidates must also have experience functioning in a large-scale data centre and have demonstrated and displayed the ability to think outside of the box. This skill is essential, as the candidate will assist More ❯

PARP network • Building and nurturing strategic partnerships with location providers • Working with cross-functional teams to ensure seamless network growth • Analyzing performance metrics and driving continuous improvement • Managing complex, customer-impacting projects from conception to completion The ideal candidate combines strategic thinking with operational excellence, possesses strong analytical and relationship-building skills, and thrives in a fast-paced, dynamic … environment. This role offers the opportunity to significantly impact Amazon's delivery infrastructure and shape the future of customer convenience across Central Europe. Join us in transforming the future of the pickup and returns network across Central Europe. Key job responsibilities Working within one of the fastest growing areas of Amazon, you will play a leading role in building … up actions based on that. - To engage with multiple external and internal stakeholders from Account Management, Marketing, Finance, Business planning, Legal and Product Management to ensure the best possible customer experience throughout the complete project life-cycle. - Manage customer-impacting projects through internal and external stakeholders. BASIC QUALIFICATIONS - A degree - Advanced proficiency in written and verbal German More ❯

infrastructure resource utilization and availability. You will work with teams across the AWS Organization to effectively plan and deliver data center capacity. Key job responsibilities Monitor the network health, customer demand, anticipate risks, resolve issues and initiate corrective action as appropriate. Work with stakeholders (networking engineers/tech program managers/senior management) to define requirements and processes. Work … competing projects/programs simultaneously. Develop and implement scalable, data-driven process improvement/automated solutions. Meets/exceeds Amazon's leadership principles requirements for this role. Keep the customer experience as the primary focus. About the team Brick and Network Deployment team ensures data center network and port capacity is available for incoming customer racks (demand … . Customer racks (also known as server racks) need this capacity (networking racks) to gain access to the AWS network to provide service capacity for AWS customers. TIPMs are responsible for coordinating with the Build's Infra TIPMs, IDND, Optical NW team, and Supply Chain to ensure datacenter capacity in time. Diverse Experiences AWS values diverse experiences. Even if More ❯

A bit about us Please allow us to celebrate our own success for a moment We've built a customer-centric product that is market-leading, and we are smashing it! We're a multi-award-winning digital payments and insight platform within the automotive industry . We work with over 5,000 automotive retailers, helping drivers to pay … for motoring costs, accessories, and other services through a variety of different payment options. Our purpose is to build a solution that gives drivers peace of mind while enhancing customer experience and assisting with dealer profitability. Bumper is a fast-growing payments scale-up and we're excited to continue building on our growth having completed a successful … whilst ensure they are user-friendly, accessible and high-performing web applications. You'll play a key role in developing the core services that power our payment platform and customer experiences. This is a full-time role with at least one day a week working from one of our offices (Sheffield or London - Hammersmith). You'll report to More ❯

complex, international supply chains working seamlessly and efficiently. As a Supply Chain Manager (SCM), you will work closely with multiple stakeholders across Amazon, from Operational teams who are fulfilling customer orders to Retail teams and everything in between. You'll help us optimise our supply chains to make our customer experience even better and our business more … packages to their destination - quickly, conveniently and sustainably. BASIC QUALIFICATIONS - Bachelor's degree in analytics or equivalent - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience in supply chain - Experience making recommendations and decisions based on complex analyses and … data PREFERRED QUALIFICATIONS - Master's degree in analytics or equivalent - Experience leading process improvements - Strong oral and written communication skills Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and More ❯

Amazon Customer Excellence Systems (ACES) Specialist, UFG , Amazon Now Job ID: Q-Express Documents Transport Do you want to be part of a newly formed organization that is designing and launching new business models across MENA? If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced ACES Specialist with a strong record of achieving results. We … developing a deep knowledge of the operation processes. You will creating effective communication plans to provide visibility to all impacted teams to enable overall process alignment. You will have experience in a similar role in Continuous Improvement. Your ability to influence through change, while using data to drive decisions, will ensure your success in this role. Key job responsibilities … Manage the UFG store improvement plan to focus on best customer experience at the lowest cost - Develop a culture of continuous improvement and lean thinking - Contribute to and facilitate Kaizen activities - Help drive the implementation of Lean Standard Work and SOPs - Train and support all levels in Kaizen activities - Disseminate Lean Standard Work principles across teams - Support and More ❯

the UK, with 11 publishing divisions and over 60 imprints. Everyone here is proud to be in the business of opening doors and minds. What you'll be doing Customer-Centric Mindset : Champion a deep understanding of user needs by collaborating with customer-facing teams, leveraging analytics, and gathering market insights to enhance the customer experience. AI … launch, and continuous improvement. Action-Oriented & Data-Driven : Drive digital product development under tight timelines, leveraging data-driven decision-making to prioritize features and enhancements. User Story Development : Translate customer needs and business goals into actionable and detailed user stories and acceptance criteria for development teams/vendors to ensure alignment with product scope. Product Governance & Security : Advocate for … digital product security, data strategy, compliance, and technical alignment, ensuring adherence to industry best practices. UX & Customer Experience Optimization: Partner with UX/UI designers to deliver intuitive and engaging user experiences that enhance learning outcomes. Alignment & Stakeholder Engagement: Collaborate with Global Product, Assessment, and Business teams to integrate Agile methodologies and drive efficiencies across the product development More ❯

Amazon is looking for a motivated individual for the profile of ACES (Amazon Customer Excellence System) Program Manager for its India transportation operations team. As a program manager, you will: Serve as gatekeeper in assigned process areas for the change management process Partner with tech organization on the business requirement documents (BRD) Define the right process and work with … performance across all projects Audits completed projects to verify sustained impact This role calls for an individual who understands all aspects of performance which impacts both internal and external customer experience. The individual will determine, then drive, any initiatives necessary to improve it. It requires an individual to showcase judgment and decision making skills to create long term sustainable … process paths to improve customer experience. The successful candidate will be a person who enjoys and loves working with data, understand operational processes and would be able to design and define progress paths. Key job responsibilities Amazon is looking for a motivated individual for the profile of ACES (Amazon Customer Excellence System) Program Manager for its India transportation More ❯

Job ID: Amazon EU SARL (UK Branch) - D67 Amazon Transportation Services (ATS) is a rapidly growing, global operation unit, which significantly impacts the customer experience. Within ATS, Amazon Freight Partner is a new program that enables entrepreneurs to start and grow their trucking business alongside Amazon, with exclusive and customized learning, ability to hire from their local communities, and … the way we operate. We are actively seeking a data and technology driven innovator, problem solver, comfortable solving ambiguous problems and focused on delighting our customers. You must have experience and be comfortable working with teams across all levels of the organization on a global scale. Key job responsibilities As Sr. Product Manager you will: •Design, implement and monitor … people are our priority, and we use the expertise of our people to get packages to their destination - quickly, conveniently and sustainably. BASIC QUALIFICATIONS - Bachelor's degree or equivalent - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience as a More ❯

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. Selling Partners (SPs) are a critical part of Amazon's ecosystem to deliver on our vision of offering the Earth's largest selection and lowest prices. Over 2 million Sellers sell on Amazon and we obsess … over providing world class support to them. In EU, we continue to observe an unprecedented wave of legislation that impacts SP experience (for sellers and vendors), constrains selection and jeopardizes growth. This increases the complexity and cost of selling in EU and makes compliance the primary barrier to SP launches in the region. Key job responsibilities As Sr. Program … end to end launch of features from requirements to release. • Work closely with engineering, go to market, operations and other product teams to define and improve your product and customer experience • Define, prioritize, and plan the resources needed for successful product delivery • Communicate product releases, impact and timelines to leaders and stakeholders About the team Who are we More ❯

MOT/servicing benchmarking, they support major players across Europes tyre markets with data-driven decision-making. Fully independent and client-focused, this company helps businesses identify opportunities, enhance customer experience, and boost sales conversion. Due to continued growth, our client is seeking a Junior Python Developer to join their dynamic team. If you're eager to kick … What Youll Be Doing: Building and maintaining data-driven tools and applications. Collaborating with experienced developers to streamline business processes and turn data into actionable insights. Gaining hands-on experience with Python frameworks, SQL databases, and front-end technologies like HTML/CSS. What Were Looking For: At least 6 months of hands-on Python experience (through internships … based on performance. Work-Life Balance: Flexible working environment that supports your personal and professional life. Ready to Launch Your Career? If you're ready to gain real-world experience, grow your skills, and be part of a forward-thinking company that invests in its people wed love to hear from you. Click apply now or contact Page More ❯

Product Owner, £ 40000 - 60000 + benefits, Home Based with occasional trips to the office n Nottingham. SaaS technology company. Experience in one of the following a distinct advantage - The energy or utilities sector B2B Product and Pricing knowledge Market leading software technology business is looking to recruit a number of Product Owners. Reporting to the Product Manager you will … manager to translate the roadmap into a backlog of initiatives. Engage with the engineering team to align on approach and implementation. Drive the definition of user journeys and the customer experience, working with your design team to deliver wireframes and UX. Break down the epics into features. Plan and schedule 'Ready for Dev' backlog of stories for the … squad to deliver. Maintain relevant documentation. Work with the Product Manager as required. Skills Required - Ability to analyse complex product requirements Ability to manage multiple projects B2B experience as a Product Owner Excellent communication skills An understanding of the energy or utilities sector an advantage. Previous knowledge working as a product owner. This is a great chance to join More ❯

am-5.30 pm, Friday 9 am-5 pm) Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for April 2025. Underlying its services is FluidOne's national fibre network, Platform … Rogers (who started the business in 2006), CFO Graham Dickie - the management team is backed by Livingbridge to support their ambitious long-term strategy. AI Strategy: Driving Innovation and Customer Value At the heart of FluidOne's vision is a robust AI strategy designed to empower customers, streamline operations, and deliver next-generation digital services. Sheffield Branch: Highlander Legacy … The Sheffield branch of FluidOne was formerly Highlander, a company with over 20 years of experience delivering IT managed services to local businesses, charities, educational institutions, and national enterprise IT infrastructure projects. More than 85% of customers have remained with the company for five years or longer, reflecting strong client loyalty and satisfaction. Commitment to Community and Simplicity FluidOne More ❯

Job ID: Amazon Spain Services, S.L.U. strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform. The Risk Manager within the … The ideal candidate demonstrates ability to lead by example, motivate others to excellence and insist on the highest standards around performance, behaviors, and Seller interactions. The candidate may have experience in specialized investigations or escalations. All candidates must be capable of succeeding in a fast-paced team environment with minimal supervision and a high degree of accuracy. AHS Risk … Identify proactive documentation of operational procedures required to tackle known risk related patterns. Proven ability to work in fast paced, ambiguous environment where decisions are made without compromising on customer experience. Actively seek solutions through logical reasoning and data interpretation skills and identify trends to appropriate channel including improvement suggestions. Contribute to a positive team environment and proactively aid More ❯

business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber … and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination.//Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals.//Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor More ❯

business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber … date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves More ❯

management and business-critical infrastructure solutions for over 25 years.Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed servicesValues: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success.Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed … and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination.//Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals.//Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor More ❯

business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber … date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves More ❯

business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber … and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination.//Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals.//Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor More ❯