18 of 18 Permanent Customer Service Jobs in South Yorkshire

Type Full-time Permanent Sheffield S20 3FR 38 hours per week Monday to Thursday – 8am to 5pm Friday – 8am to 4pm Reporting to Senior Customer Service Manager Role Purpose A hybrid role combining Customer Service, Technical Support, and operational support across systems, and EU exports. … role ensures excellent customer experiences, accurate technical guidance, and smooth coordination across internal systems, internal teams and 3PL partners. Key Responsibilities Customer Service & Technical Support Respond to customer enquiries across phone, email, and social channels. Diagnose product issues and provide clear, accurate technical guidance. Process orders ...

tools, developed in collaboration with thousands of schools and more than 1,000 education experts. The Role Reporting to the Support Team Manager, the Customer Support Advisor is responsible for delivering excellent customer service throughout the membership journey. In this role, you will assist customers across multiple … communication channels, resolve queries efficiently, and work closely with internal teams to enhance customer satisfaction and support wider business goals. Job Responsibilities Provide first-line support to customers via phone, live chat, and email, managing enquiries through to resolution Deliver a professional, efficient, and customer-centric support experience ...

Overview An exciting opportunity has become available for a Service Desk Analyst (Level 2) to join the Technology Services Management division based at Paragon's Client partner site in Rotherham. The role objectives of a service desk are centred around maintaining efficient IT operations ensuring that the service … Each shift will rotate after a few weeks at a time. Your main duties would include: Incident Management Log and manage incidents and service requests using the IT Service Management (ITSM) tool. Prioritize and categorize incidents based on their impact and urgency. Ensure timely resolution of incidents ...

someone who wants more than just managing an established branch. The successful candidate will play a key role in driving business growth, developing new customer relationships, managing branch operations and supporting future expansion plans. You'll have the autonomy to make an impact, influence strategy and help shape … future direction of a growing business. Key Responsibilities Business Development & Sales Generate new business through outbound sales activity, networking and customer visits Develop and manage key customer accounts Build strong relationships with contractors, installers, service companies and trade customers Prepare quotations and convert enquiries into profitable orders ...

active monitoring of our Processing managed services and first line fault resolution. The role requires excellent communication and problem‐solving skills as customer communication, service and service availability are critical. Responsibilities Work within a shift pattern that provides 24/7/365 cover. Support … ongoing incidents. Manage system jobs and schedules, ensuring compliance with SLAs. Assist with change management activities. Adhere to all documented policies and procedures supporting service availability. Create or update operational work instructions. Qualifications Technical aptitude and enthusiasm to learn new systems and processes. Enjoy troubleshooting and diagnosing problems. Methodical ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

well-established and growing organisation in Sheffield to recruit a Technical Product Advisor . This is an excellent opportunity for someone who enjoys combining customer support with technical troubleshooting, product knowledge, and systems-based problem solving in a fast-paced environment. The role as a Technical Product Advisor This … will act as a key link between customers, products, and internal technical teams, ensuring issues are resolved quickly and accurately while delivering an excellent customer experience. Key responsibilities include: Handling customer enquiries via phone, email, and digital channels Diagnosing product and technical issues and providing clear guidance ...

processes. ResponsibilitiesDeliver frontline support for Microsoft Dynamics 365 Business Central and Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive)Investigate, troubleshoot and resolve incidents and service requests in a timely and professional mannerEscalate complex or unresolved issues to third-party vendors or senior IT colleaguesMaintain and update support documentation … tools (Teams, SharePoint, Outlook, OneDrive)Familiarity with PowerApps and Power BIUnderstanding of business processes in finance, operations, or supply chainStrong problem-solving ability and customer service mindsetClear and confident communication skills Desirable SkillsKnowledge of Dynamics 365 Field Service or CE modulesExperience with Power AutomateService Management or ITIL ...

Support Engineer (1st Line/Service Desk) Travis Talent are recruiting on behalf of a Sheffield-based client for an IT Support Engineer to join their growing team. This is an excellent opportunity for someone with early experience in IT support who is looking to develop their career … Active Directory, and cloud platforms Log and manage tickets, ensuring clear communication with users About You 12 years experience in IT support or service desk role Understanding of Windows OS and basic networking (TCP/IP, DNS, DHCP) Experience troubleshooting end-user hardware Strong communication and customer service ...

housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents … contract management with external and internal contractor organisations delivering multi-disciplinary projects to achieve value for money and quality. Proven experience in providing excellent customer service, including consulting with residents as part of planned works. Excellent project management skills. Good knowledge of building construction and repair techniques, building ...

release processes across complex environments. UK home based Candidates should be eligible for SC clearance At Capita, we live by our values: Customer First, Always; Fearless Innovation; Achieve Together; Everyone is Valued. These guide how we work, collaborate, and deliver exceptional results. What you will … complex technical and deployment issues What we are looking for: Dynamics 365 CRM (Senior-Level Expertise) Extensive experience with Microsoft Dynamics 365 CE (Sales, Customer Service, etc.) Advanced customization and configuration: Entities, forms, views, dashboards Business rules, workflows, business process flows Strong development experience: C# plugins and custom ...

hiring: Field Print Engineer – Sheffield & Doncaster (S & DN Postcodes) We’re looking for a hands-on Field Print Engineer to join our Service & Support team, covering the Sheffield and Doncaster areas. This is a field-based role , visiting customer sites to install, maintain and repair printers and multifunction … support position. We’re specifically looking for experience within the printer/copier/MFP industry . What you’ll be doing: Attending customer sites to diagnose and repair faults on printers and MFP devices Carrying out installations, routine maintenance and device updates Responding to service calls within ...

join us. What is it that makes our Trust such a special place to work? Well, it's all about the people. Our staff, service users, carers and families all come from such diverse backgrounds and all have expertise and stories to share. It's important that you feel … Essential Excellent knowledge of electronic patient record systems The post holder be an expert in how RiO and SystmOne work. Expert within specialism. Excellent customer service skills Excellent verbal and written communication skills Able to effectively support people of all levels of technical ability with patience and understanding ...

member of the senior leadership team responsible for leading the commercial and client-facing functions of the business, including account management, business development, & customer service The role is to drive strategic relationships, develop new business opportunities, and oversee the sales handover process to operations to secure profitable construction … scheme upto the value of 20m. The role is pivotal in aligning sales with the company's commercial objectives, customer expectations, and growth strategy. Key Responsibilities Partner with the Group Managing Director and senior leadership team on strategic planning, budgeting, and organizational development. Develop and implement the company ...

driven freight professional who understands both the operational and sales side of the industry and is looking to join a business with a strong customer-first approach and genuine room to make an impact. The company operates across air, sea, road and multimodal freight solutions with a strong focus … tailored customer service and relationship-led logistics. The Role You'll be responsible for developing new business opportunities while also managing and growing existing customer relationships. This is a hands-on commercial role suited to someone who enjoys building long-term partnerships and understands ...

that all-important first point of contact for potential clients, you’ll identify new sales opportunities, pitch Aptean’s products, and build lasting customer relationships. Key Responsibilities: Generate, qualify, and develop new business opportunities in defined target markets for specific Aptean product lines. This role will primarily use outbound … articulate a clear benefit case. The role might require up to 40% of travelling. About you: Early career experience in sales, business development or customer service related roles. Self-motivated, high energy, dynamic inside sales and online presence. Competitive personality with a track record of over-achieving. Strong ...

precision, build trusted relationships with clients, and work closely with our wider team to ensure nothing falls through the cracks. This role combines customer support, relationship building, organisation, and a proactive approach to using AI tools to work smarter and faster. Support Executive - Key Responsibilities: - Respond to incoming client … ability to pick up new systems and products quickly, and proactive in exploring AI tools to find smarter ways to work - Experience in customer service or client support is essential, with a background in hospitality as a bonus - A problem solver who takes ownership, shows accountability, and brings ...

employers expect as standard. Our learners have gone on to entry-level and progression roles across business support, administration, digital marketing, IT and customer-facing sectors, working with companies across retail, logistics, public services and beyond. Course details Duration: Flexible - 110 guided learning hours Format: Online, practical workshops Commitment … professional online presence, create digital job applications and plan your career progression using digital tools Potential roles Business Support Administrator Digital Marketing Assistant Customer Service Advisor Office Administrator Junior Digital Content Creator Eligibility To apply, you must: Live in the Sheffield area Be aged 19 or over Earn ...