20 of 20 Permanent Customer Service Jobs in South Yorkshire

a strategic, forward-thinking leader who thrives on creating structure, driving innovation, and building high-performing teams. With a passion for operational excellence, you bring a deep understanding of customer service and a knack for unlocking the full potential of tools, technology, and people. You're as comfortable designing a global support model as you are diving into … customer data, and you love turning complexity into clarity-delivering a seamless, scalable, and truly exceptional support experience. What you'll be doing (in a nutshell): We are seeking an experienced and forward-thinking Director of Customer Service to elevate our support organisation. You'll drive operational efficiency, implement scalable structures (first, second, and third-line support … introduce and optimise an outsourced, follow-the-sun support model, ensuring we're ready to support enterprise clients 24/7. Your remit includes leading and developing our internal customer service team, championing automation and AI-led solutions, and building a sub-team focused on quality, tooling, operations, and training. Day-to-day you can expect to: Lead More ❯

be the first point of contact for customers experiencing IT, telephony, security or network issues. You will provide friendly, efficient support, resolve or escalate incidents, maintain high standards of customer service, and help ensure our clients’ IT systems stay up and running. Benefits 4-day workweek with alternating Mondays/Fridays off Enhanced maternity and paternity Free on … resets, user on/off-boarding, software installs, updates and patching. Escalate unresolved or complex issues to 2nd Line or relevant teams with full documentation and context. Meet agreed Service Level Agreements (SLAs) for response and resolution times. Maintain clear and accurate ticket records, status updates and handovers. Provide excellent customer service, communicate clearly, and manage stakeholder … or IT support role (ideally in a managed services environment). Good working knowledge of Microsoft 365 and Azure AD, Windows Serve Basic telephony/VoIP support awareness Strong customer service skills, ability to communicate technical information to non-technical users. Good problem-solving skills, ability to prioritise and escalate appropriately. Comfortable working within SLAs and to process. More ❯

be the first point of contact for customers experiencing IT, telephony, security or network issues. You will provide friendly, efficient support, resolve or escalate incidents, maintain high standards of customer service, and help ensure our clients’ IT systems stay up and running. Benefits 4-day workweek with alternating Mondays/Fridays off Enhanced maternity and paternity Free on … resets, user on/off-boarding, software installs, updates and patching. Escalate unresolved or complex issues to 2nd Line or relevant teams with full documentation and context. Meet agreed Service Level Agreements (SLAs) for response and resolution times. Maintain clear and accurate ticket records, status updates and handovers. Provide excellent customer service, communicate clearly, and manage stakeholder … or IT support role (ideally in a managed services environment). Good working knowledge of Microsoft 365 and Azure AD, Windows Serve Basic telephony/VoIP support awareness Strong customer service skills, ability to communicate technical information to non-technical users. Good problem-solving skills, ability to prioritise and escalate appropriately. Comfortable working within SLAs and to process. More ❯

Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location: Remote (Commutable to Sheffield/Nottingham Office) Salary: Up to £26,525 Shift (10.00am-22.00pmam, 4 on … would love to hear from you. The role and what youll be getting up to on a day-to-day basis: Littlefish are recruiting for a 24/7 Service Desk Engineer to join the Service Desk Team. This role is home based position on a 4 on 4 off shift pattern. You will be expected to come … meetings and up to 6 weeks in office training as required. What youll be getting up to on a day-to-day basis: Reporting into the 24/7 Service Desk Team Leader, as a 24/7 Service Desk Engineer, you will provide effective technical support to Littlefishs contract customers. The Service Desk Engineer will resolve More ❯

Job Description I am actively seeking an enthusiastic Systems Support Analyst, with hands on expertise in Dynamics 365 CE/CRM, for a fantastic new role with a reputable service sector organisation. My client is seeking a candidate who can be the main POC for day to day CE/CRM system issues, whilst providing support on a range … hybrid working model, with requirement for 2 days per week working from modern South Yorkshire offices. Role & Responsibilities Main POC for system support issues on D365 CE - particularly sales & customer service modules Involvement in system analysis, requirement gathering, process mapping and functional system design for new esystem enhancements System customisation/configuration (utilising Power Platform/Power Automate … management of solution and ensuring CRM environment is operating effectively for users Skills & Qualifications Strong functional understanding of Dynamics 365 CE/CRM - particularly the Sales and/or customer service module End to end project life cycle skills, with strengths in process/requirement analysis, conducting workshops, documentation Power Platform/low code system customisation skills (inc. More ❯

times pensionable salary. A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme. Online GP service, cycle to work scheme, gym membership discounts and many more! Location: ?We currently have vacancies for our Network Operation Technicians to join Customer Field Services department to cover … Doncaster. Applicants should live within a reasonable commuting distance to our Blackburn Meadows and Thorne wastewater?site and be a part of helping Yorkshire Water to provide the best service to our customers.? Could this be you? Work type: ?The permanent opportunities are working 37-hour work patterns Monday to Friday (plus standby) or rotational 40-hour work patterns … wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Customer Field Services are a key part of how we plan to meet the changing expectations of customers and regulators. Where you fit in! As our? Network Operation Technician ,?you More ❯

Field Service Engineer Sheffield Key Skills: EPOS, Tills, IP Networks, WIFI, Installation, Configuration, Maintenance, Testing, Fault Finding, Cable Testing The Company Our client is one of the country's largest technology providers, supplying EPOS (till) systems, mobile apps for ordering and web apps for engaging with consumers through loyalty programmes or reservations. The Job As a Field Service … structured cable testing Planned maintenance Diagnose faults and swap out units Fault-finding on computer WIFI networks Reimage PCs, data copies and system updates About You As a Field Service Engineer, you should have a good mix of the following skills and experience. Field-based customer service engineering experience Knowledge of computer hardware (PCs, IP Networks and … + £2776 standby allowance) estimated earnings: £35000 including overtime when on call out + £250 quarterly performance bonus. Basic salary rises from £28620 to £30000 after 12 months service Company Van, 33 days holiday, Pension Scheme, Profit Share, Excellent Additional Benefits Job Notes: Sheffield, South Yorkshire, Service Technician, Field Technician, Service Engineer, Field Engineer, Support Technician, Support More ❯

Customer Success Manager (NOW CLOSED FOR APPLICATIONS) 29th August, 2025 We are looking for a Customer Success Manager to join our incredible team. Salary : Starting from £37k (depending on experience) Application Deadline : NOW CLOSED FOR APPLICATIONS Location : Sheffield, UK (on-site) How to apply: Simply send your CV and covering letter to explaining why you would be a … STRICTLY NO AGENCIES. Role Description: Our Success: Your Mission This role will see you play an important part in the growth of the business as a member of the Customer Success Team (CST). Reporting to the Head of Customer Success, you will work closely with our customers (otherwise known as the "Sport:80 Community") to ensure they … are making the most out of our suite of products, including our flagship system 'Sport:80 Platform'. You will also ensure that our high standards of customer service are maintained and that the voice of each and every customer is heard across the business. Role and responsibilities Being a member of the Customer Success Team More ❯

access control). Work closely with 1st Line team to provide guidance, ensure smooth hand-over, maintain knowledge base and drive continuous improvement. Participate in change management, patching rollouts, service improvements and SLA/quality assurance. Provide expert support for telephony and VoIP systems, business mobile networks, intercoms and associated connectivity. Perform root-cause analysis for recurring incidents and … proactively identify vulnerabilities Liaise with vendors, escalate issues externally where necessary, and act as point of contact for third-party services. Provide occasional onsite support when required. Deliver excellent customer experience and maintain professional client relationships. The ideal candidate will be: Proven experience (typically 2-4+ years) in a 2nd line support or infrastructure support role (ideally in …/DHCP. Experience with telephony/VoIP systems, business mobile networks, connectivity services. Good understanding of cybersecurity best practices, backup & continuity solutions. Excellent analytical, troubleshooting and diagnostic skills. Strong customer service and communication skills Able to work under pressure and meet SLAs Self-motivated, with a willingness to mentor 1st Line engineers and help build a knowledge-rich More ❯

Market Leader, growing in EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software . Our vending management software was created right from … Line IT Support Engineer: + Effectively responding to first-line support queries from customers using the company’s software via phone call and email+ Providing an accurate, efficient and customer-focused response+ Escalating issues to 2nd line support when necessary+ Delivering excellent verbal and written communication and always helping to find a resolution+ Responding and assisting more advanced software … informed of progress+ Assisting the Support Manager in the management of support for clients through Zoho Desk and CRM What will you bring? + Experience of working in a customer-facing IT office environment or software support role+ Proven ability to proactively address customer concerns and exceed expectations+ Passion for real-time problem solving and troubleshooting complex problems+ More ❯

required. The SOC Infrastructure Engineer will be responsible for providing remote monitoring and level 2 support for core systems and technologies to support external client infrastructure. Provides high quality customer support services and technical assistance with a high level of accurate diagnosis and resolution. If you're passionate about technology and adept at troubleshooting complex systems and want to … Fortinet. · Demonstrable knowledge and experience of Citrix XenApp/XenDesktop · Relevant certifications (e.g., Microsoft, Citrix, Fortinet) would be an advantage. · Strong troubleshooting and problem-solving skills. · Excellent communication and customer service skills. · Ability to work collaboratively in a team environment. Our Company, Auxilion – About Us Work matters. It's where we spend a third of our lives. At More ❯

Comprehensive Benefits Package* Exciting Career Growth Opportunities* Collaborative and Dynamic Work Environment Key Responsibilities - * Provide technical support, troubleshooting IT issues across various hardware and software systems* Resolving incidents and service requests in a timely manner* Working with both internal and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an IT Support setting* Windows OS … Active Directory and Office 365* Familiarisation with Networking principles (TCP/IP, DNS, DHCP)* Proficiency in diagnosing and troubleshooting hardware and software issues* Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive in a fast-paced environment, we would love to hear from More ❯

Month Fixed Term Contract Solus are a market leading, award winning Accident Repair Network - part of the Aviva Group, we are committed to innovation, operational excellence, and delivering exceptional customer service to our customers. We are looking for a talented and experienced HR systems Administrator with prior experience of working with Zellis (ResourceLink, Compensate) to join our team … cyber incidents to the IT leadership team Monitor and report on system and device performance, including error logs Configure, optimise, and maintain Zellis ResourceLink modules (HR, Payroll, Recruitment, Self-Service) Develop custom workflows, reports, and system interfaces within ResourceLink Gather business requirements and translate them into effective technical solutions Manage system upgrades, patches, and testing cycles Provide technical support … owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We More ❯

members on using Kantar equipment and software. Safely store equipment and maintain stock levels. Log and report field activity accurately. Maintain company vehicle in a roadworthy, clean condition. Ensure Service Level Agreements (SLAs) and project deadlines are met. Resolve or escalate issues with equipment or software. Candidate Profile We welcome applicants with experience in customer-facing roles, interest … four-week program. Essential Skills & Experience Understanding of modern TV, computer, and broadband systems. Ability to install software and follow menus on Windows. Work independently to arrange and schedule service visits. Team player, occasionally overnight stays may be required. Strong customer service skills; professionalism, punctuality, and courtesy essential. Required Attributes Willingness to learn new technology and undergo … points) and C.R.B. check documentation required. This role offers the chance to join a key team delivering valuable data in the media industry. If you are tech-savvy, customer-focused, and eager to develop your skills, we would love to hear from you. What we offer More ❯

in Rotherham. This role is ideal for someone with a background or strong interest in electronics, gate automation, or access control systems, who enjoys problem-solving and providing exceptional customer support. Key Responsibilities: Provide technical support to customers via phone, email, and in person. Assist the sales team with pre-sales enquiries and product recommendations. Support with testing new … products and solutions within the gate automation range. Handle RMA (Return Merchandise Authorisation) processes with suppliers. Maintain excellent communication and customer service standards. Receive full training to develop product and industry knowledge Skills & Experience Required: Experience or strong interest in electronics or electromechanical systems. Excellent telephone manner and communication skills. Strong written and verbal English skills with attention … of a team. What's on Offer: Competitive basic salary up to £35,000. Full product training and career development opportunities. 20 days annual leave (rising to 25 with service) + bank holidays. Contributory pension scheme. Onsite parking. Be part of an ambitious, growing company with excellent progression potential. More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £27k basic salary, with OTE taking your package higher … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

Salary: £25,087 - Uncapped commission Location : Doncaster Contact Centre Full Time - Permanent Sales Advisors - EE If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for More ❯

Applications Engineer Competitive Salary + Early Friday Finish + Death in Service Scheme + Opportunities for Growth & Development + Free Healthcare Checkups South Kirkby & Surrounding Areas: South Elmsall, Moorhouse, Clayton, Hemsworth, Upton, Skelbrooke, Shafton Are you an Applications Engineer looking to join a leading manufacturer that values professional development, career growth, and work-life balance-including early finishes on … to define project scope Create 2D AutoCAD drawings for client proposals Monday to Friday (No weekends) The Person: Mechanical/Electrical Background Skilled at reading and understanding technical drawings Customer Service/facing experience Looking to develop skills and experience BBBH 263445 To apply for this role or to be considered for further roles, please click 'Apply Now More ❯

duties: The successful IT Officer will: Provide high quality technical support for staff and pupils/students Will work proactively and reactively to maintain reliable technical services Provide excellent customer service to pupils and staff About you: The successful IT Officer should have: A Level qualifications or equivalent in relevant or transferable subjects Experience of IT related work More ❯

Become expert in our products (excellent training given). Network, host and contribute to events in your area. Exceed your own sales targets. Build trust and best practice and customer service. Deliver the company's KPIs. What experience you need to be the successful Field Sales Executives: You will enjoy direct selling and finding solutions for customers. You will … professional, polite, happy working individually and in a team Excellent communication and problem-solving skills Happy with door-to-door sales A passion for our life changing product and service Field, door-to-door sales experience is advantageous but is not essential. Possess a car and have a full clean driving license (All business mileage paid) This really is More ❯