20 of 20 Permanent Customer Service Jobs in South Yorkshire

customers and operational teams. This is an exciting opportunity to play a key role in supporting and developing the technology that underpins our global service operations. About the RoleWe're looking for an experienced Amazon Customer Connect & Service Platform Specialist to join our Service Assurance team. … This is a hands-on technical role that will take ownership of our Amazon Customer Connect platform, the customer and agent portals built around it, and the data and API connections that link it to the rest of our operation. Today the platform is built and supported with ...

Application Support | SaaS | Customer Service | Troubleshooting | Software Support Love solving technical problems and helping people get the most out of great software? We're SB Software , the Sheffield-based team behind award-winning vending and coffee management software, helping businesses across the UK and beyond run smarter, more … services to stock, reporting and everyday business processes. We're proud to be a UK market leader , recognised for both our software and our customer support, and continuing to grow across EMEA. Now part of 365 Retail Markets , a global leader in unattended retail technology, we combine the expertise ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Field Service Engineer, Medical X-Ray Systems Basic Salary £50,000 To £55,000 Depending On Experience On Target Earnings £70,000 Car Allowance £7,000 Overtime Excellent Benefits Package Opportunity to use train and underground (full expensed) when applicable **Excellent opportunities for experienced X-ray Medical Imaging Field … Service Engineers to join a market leader in sophisticated medical imaging systems, offering first class opportunities for career development** The Role - Field Service Engineer, Medical X-Ray Systems Following expansion, they seek to recruit a customer focused and technically motivated Field Service Engineer responsible ...

plenty of hands-on training) Experience with networking technologies and concepts such as LAN/WAN, DHCP etc Experience of and enjoy providing customer service, building, and maintaining customer relationships. Ability to communicate clearly and concisely to all levels. An ability and desire to adapt and learn ...

love to hear from you. Key Responsibilities As a Project Officer, you will: Prepare, review, and maintain project and testing documentation. Verify and validate customer data before it is entered into software systems. Conduct system testing, document outcomes, and report findings. Liaise with project teams and developers to identify … track, and resolve issues. Configure software systems to meet customer-specific requirements. Perform quality checks on customer data to ensure accuracy and compliance. Attend project meetings, providing updates and contributing to discussions. Produce accurate meeting minutes and track agreed actions. Prepare agendas and supporting documentation for project meetings. ...

party suppliers to resolve technical issues. * Contribute to IT projects, upgrades and system rollouts. About You * Previous experience in an IT Support, Helpdesk or Service Desk role. * Strong troubleshooting and problem-solving skills. * Experience supporting Windows and Microsoft 365 environments. * Excellent communication and customer service skills. * Organised ...

resolving product related concerns. You will carry out detailed investigations, work closely with colleagues across the business, and help deliver a consistent, high-quality customer experience through clear communication and sound technical assessment. The role will support customers of our Brick and Tile products. Duties include: Investigate and resolve … customer complaints in a timely manner Act as the central point of control for manufacturing-related complaints Carry out detailed technical investigations using product and customer information Decide whether issues can be resolved remotely or require escalation or site visits Coordinate requirements and objectives for site visits where ...

services. The ideal candidate will have a strong technical background ideally with some exposure to VoIP systems, coupled with a passion for delivering exceptional customer service. Responsibilities: Provide technical support for telecommunications services, resolving issues promptly and thoroughly Diagnose and troubleshoot technical issues related to network and VoIP systems … Monitor and maintain the performance of customers' systems and services Conduct regular system checks and updates to ensure the highest level of service and reliability Collaborate with the technical team to enhance system capabilities and address systemic issues Keep abreast of new technologies and industry best practices to recommend ...

supporting our brands or serving our customers, the mindset that connects us means we expect more of ourselves and each other. It means every customer is our favourite, every voice is valued, and every interaction is one were proud of. When youre part of a community that shares your … support across the business, helping colleagues stay productive by resolving a wide range of hardware, software and system issues. You'll manage and prioritise service requests and incidents, ensuring service level agreements are met while delivering a high standard of customer service. Acting as the technical escalation ...

Sales Advisors If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how ...

Sales Advisors If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how ...

manage AI agents, copilots, and workflow automation solutions. Build Retrieval-Augmented Generation (RAG) applications leveraging internal business data. Develop intelligent assistants supporting operational, engineering, customer service, and business functions. Implement multi-agent workflows and orchestration frameworks. Monitor and optimise AI solution performance, reliability, security, and cost efficiency. Governance ...

someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with the client to support their customers needs. Why not use your skills to make a difference and join their Broadband … could be helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way. You dont need specific experience to join them. Provided youre naturally helpful, calm, and can build relationships, they ...

someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with the client to support their customers needs. Why not use your skills to make a difference and join their Broadband ...

date. Occasional onsite visits to set up equipment or support users. Suggesting ways our client can improve their processes and the service they give their clients. What we're looking for Some experience in an IT support or helpdesk role. An apprenticeship, college course or home-lab experience also … Microsoft 365, or a keen interest in learning them. A basic understanding of networking, such as IP addresses, DHCP, DNS and Wi-Fi. Excellent customer service. You're patient, friendly and can explain things clearly to non-technical people. Organised, reliable and punctual, with good time-keeping. A genuine ...

global network. Our mission statement is to deliver "Right First Time & On Time". The standard delivery team is responsible for configuration of customer services and internal networks following defined best practice processes. The successful candidate will lead this team. The Supervisor will be responsible for line management, leadership … Technical Delivery team. It is also expected they will be an individual contributor to the workload of the team. This will include router configuration, customer onboarding testing, troubleshooting and general support via email & telephone. The role is based in Sheffield (other TNS office locations considered). It has line ...

objectives, ensuring the right people and systems have the right access to the right resources at the right time. The role also leads on service performance, supplier management, incident resolution, and the successful transition of systems into IAM governance frameworks, strengthening the organisation's security posture and contributing … that access is compliant and meets business expectations. Manage incidents and enquiries, providing resolution and advice to support the team in delivering the best service to the customer and supporting a high performing team culture Manage the delivery and transition of systems into Identity Assurance Governance and Privileged ...

User Support Apprentice , you will become a valued member of our EUS squad to cover IT support to all UK business users via our Service Desk. Your responsibilities may include: Logging, troubleshooting, diagnosing and managing incidents Assisting with incidents & service requests Assisting end users over the phone … squads Ensuring security and process compliance is adhered to What You Will Learn Throughout your apprenticeship, you will develop knowledge and skills in: ServiceNow (Service Desk tool) Assisting end users with day-to-day issues Delivering excellent service to internal customers Working closely with colleagues across functions ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discountsand many more! Location: This is a mobile worker, this role will be covering parts of West … exciting opportunity for anICA Technicianto joina regional team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers.Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure ...