1 to 25 of 30 Permanent Customer Service Jobs in South Yorkshire

Service Desk Analyst We're partnering with a growing, founder-led SaaS technology business operating within the workforce management and operations technology space. Led by a highly successful leadership team with a track record of building and scaling technology businesses, the company is helping organisations improve workforce visibility, employee … sectors including facilities management, healthcare, logistics, retail, manufacturing and hospitality, supporting organisations with large frontline and operational workforces. With continued growth and an expanding customer base, they are now looking to strengthen their Service Desk team with the addition of a customer-focused Service Desk Analyst. ...

summary You will be joining the Hospital Customer Service team covering national customer service issues. We are offering hybrid working meaning the successful applicant may be based at any main NHSBT centre nationally with hybrid working optional. There is an expectation to travel to meetings nationally … NHSBT provides to hospital transfusion teams.You will identify trends, insights and key messages producing clear and engaging reports that tell a story to support service improvement. To do this you will focus on analysing and interpreting complex data from a range of sources, including customer complaints, surveys, credits ...

Centre Salary: £17.18 per hour PAYE Job Type: Interim, Full-time Hours: Typically 9:00am – 5:00pm We are seeking a highly organised and customer-focused IT Stores Assistant to join our clients Collections and Returns Team on an interim basis. Based within a busy collections and returns room … role in supporting the day-to-day management of IT equipment, assisting colleagues with collections and returns, and ensuring an efficient and professional service is delivered to internal customers. Day-to-day of the role: Collections & Returns Operations: Act as the first point of contact for visitors attending ...

hands-on engineer who enjoys solving technical problems and delivering outstanding customer service? Want to work for a company that genuinely values work-life balance? We're looking for an MFP Service Engineer to join our field-based Service team, installing, maintaining and repairing multifunction printers … across the Sheffield area. You'll diagnose and resolve faults, carry out preventative maintenance, install new devices, train customers, manage van stock, maintain accurate service records, and work closely with our call centre to meet service level agreements. You'll also escalate complex issues when required while delivering ...

enjoy... A flexible approach to working patterns A range of training and development programmes Industry leading career progression opportunities Contributory workplace pension scheme Long service reward Customer introduced reward Employee discounts Access to discounts on retailers, restaurants, holidays and much more Wellness programme Free onsite parking An average … phone) Produce detailed reporting using manufacturer-based system and communicate findings to the senior management Carry out data cleansing task to ensure our customer CRM database is accurate and effective Working with colleagues to carry out detailed accurate reviews on our increasing site based to ensure best practice ...

progress any applications from individuals who do not confirm that they have that right in their application. An opportunity has arisen for an IT Service Desk Technician to work in conjunction with the Trust's existing support teams to provide a 24 hours Service Desk cover, 7 days … technical support for all our services with the knowledge and skills to provide first-time-fix call resolution Recording, triaging and classification of Incidents & Service Requests using the ITIL incident management process Management of High Severity Support Incidents and communication with end users relating to the availability ...

Service Desk Analyst Location: South Yorkshire Contract: Initial 3 Month Contract Working Pattern: Full Time, On Site We are currently supporting an NHS organisation in South Yorkshire with the recruitment of a Service Desk Analyst on an initial 3 month contract. You'll join a busy IT team … providing frontline support to staff across the organisation, acting as a first point of contact for technical issues and service requests. This role is fully on site and would suit someone with previous NHS or public sector experience who is comfortable working in a fast paced support environment. ...

simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking … strong human insight and communication.Klipboard’s brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. Our passion is to provide customers with an advantage in their incredibly competitive world. We have done this so far by providing flexible ...

power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS We are looking for an IT Field Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair … hands-on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service-led environment where quality, communication, and first-time fix really matter. What you will ...

communication skills, be able to work on your own initiative and also work well within a team. Providing a professional, efficient and effective reception service to both patients and health professionals alike.Key responsibilities: Make, amend and cancel clinical appointments for patients using the SystmOne clinical system. Care-navigate patients … most appropriate health professional/service when booking appointments. Deal with and record accurate messages from clinicians and patients.Previous Receptionist Experience within General Practice would be an advantage but not essential as full in-house training will be given.Applicants should have good IT skills, excellent customer service ...

Title: Complex Product Support Manager (SaaS)Department: Customer Value and SuccessLocation: SheffieldWorking Pattern: Hybrid, includes 3 days each week in the officeContact Type: Full time, permanentSalary: up to £50,000Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences … associates & specialists, working closely with our product development & engineering teams, internal stakeholders, and external partners to identify and resolve product-related issues, improving overall customer satisfaction and loyalty.Key Responsibilities:Lead a team of complex product support professionals, providing guidance, coaching, support, and mentorship to ensure excellent customer service ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Role Purpose The Professional Services Coordinator is responsible for planning, coordinating and supporting the successful delivery of customer projects across the business. The role acts as the central point of communication between clients, engineers, operations, sales teams and internal stakeholders to ensure projects are delivered efficiently, professionally … updates throughout the lifecycle of their projects. They will serve as the primary client contact from project initiation through to completion, ensuring an excellent customer experience and maintaining high standards of communication at all times. Key Responsibilities Project Planning & Coordination Coordinate multiple customer projects simultaneously from initiation through ...

change management process.Creating and maintaining accurate records of Infrastructure services and assets, including documentation.Implementation of technical solutions to meet specification and changes contributing to service improvement and systems management.Participation in Service Transition process and activities.Working within a team or independently to create and implement technical changes.Identifying service inadequacies and contributing to the Customer Service Improvement Plan.Maintaining understanding of current and emerging infrastructure technologies.Working closely with CSOC in the event of received intelligence or Cyber-Attack.Any other duties commensurate with the grade or deemed appropriate by the Local Chapter Lead or Product Owner.Typical Routines:Raising ...

first point of contact for IT support requests via phone, email and the helpdesk/ticketing system Logging, prioritising and tracking incidents and service requests through to resolution Providing first-line troubleshooting for hardware, software, printers and peripherals Supporting users with Microsoft 365 applications including Outlook, Teams and SharePoint … vendors on escalated issues Maintaining clear and up-to-date IT documentation and support procedures We're looking for someone who is technically minded, customer-focused and keen to develop their career within IT support. You'll ideally have some previous experience in an IT support or helpdesk environment ...

processes.ResponsibilitiesDeliver frontline support for Microsoft Dynamics 365 Business Central and Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive)Investigate, troubleshoot and resolve incidents and service requests in a timely and professional mannerEscalate complex or unresolved issues to third-party vendors or senior IT colleaguesMaintain and update support documentation and resolution … tools (Teams, SharePoint, Outlook, OneDrive)Familiarity with PowerApps and Power BIUnderstanding of business processes in finance, operations, or supply chainStrong problem-solving ability and customer service mindsetClear and confident communication skillsDesirable SkillsKnowledge of Dynamics 365 Field Service or CE modulesExperience with Power AutomateService Management or ITIL experienceBasic ...

Velociti Solutions provides innovative digital transformation solutions and specialist consultancy in operational efficiency, safety and customer service excellence. With deep sector knowledge gained over 30 years, we are trusted by transport authorities, bus operators and rail operators worldwide. Our software spans planning and scheduling, control room and incident … management, safety and compliance, customer information and commercial analytics for bus and rail operators and transport authorities, along with Asset Management. Role purpose As an Apprentice IT Engineer, you will support Velociti Solutions’ IT systems, gaining practical experience and developing the technical skills required to become a Junior ...

building industry. About the role As a MRP Controller you will be responsible for helping to keep our production and inventory plans aligned with customer demand. Youll work closely with colleagues across sales, production and supply chain, as well as using SAP data and planning tools to support service … production schedules Review safety stock and MRP settings and recommend changes Prepare weekly reports covering issues, planning and availability Manage back orders to support Customer Support and Distribution teams Lead weekly production meetings with a structured agenda This role helps us deliver excellent customer service by ensuring ...

communication skills. Proactive, independent and confident challenging suppliers when required. Understanding business processes in finance, operations, or supply chain. Strong problem-solving ability and customer service mindset. Clear and confident communication skills. Desirable Skills: Knowledge of Dynamics 365 and CE modules CE, Power Automate SQL/data querying … manufacturing, distribution or professional services background. Experience with Power Automate Service Management or ITIL experience Basic SQL or data querying knowledge Background in manufacturing, distribution, or professional services ITIL Apply today to join a business where technology, process improvement and user engagement make a real impact. If you receive ...

professional behaviour and mutual respect Complete project setup including allocating team members, planning schedules, performing risk analysis and estimating the budget Interface with the customer to agree the scope, schedule and cost of the work including the handling of change requests. Be responsible for tracking all defined tasks through … ongoing profitability projections against budget Maintenance of actions during meetings and timely closure of actions, using tools where appropriate Report project status to the customer and internal stakeholders Ensure that the project is fully aligned with the ISO9001:2015 QMS and all required review meetings and quality records ...

operations, security, and processes Expertise in handling technical data questions from clients and prospects. Help champion an environment for ongoing strategic customer success Work closely with key client executive decision makers on product evaluations and proof of concepts to ensure the solutions/products meets client objectives Actively assist … large and dynamic enterprise companies Ability to work well in a highly dynamic/team environment that focuses on providing above industry standard customer service About the perks Strong product-market fit recognized by RepVue High earning potential with clear quota attainment visibility Employee Support Program Loss ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

30am – 4:00pm Monday to Friday About Us Velociti Solutions provides innovative digital transformation solutions and specialist consultancy in operational efficiency, safety and customer service excellence. With deep sector knowledge gained over 30 years, we are trusted by transport authorities, bus operators and rail operators worldwide. Our software … spans planning and scheduling, control room and incident management, safety and compliance, customer information and commercial analytics for bus and rail operators and transport authorities, along with Asset Management. Role Purpose As Senior Software Engineer, you will be accountable for the design, development, deployment and maintenance of the software ...

continued growth of the operation. Working closely with the wider Logistics distribution and supply chain function, you'll be responsible for developing sustainable customer relationships while ensuring new business is commercially viable and operationally deliverable. Key responsibilities Identifying and securing new business opportunities across pallet distribution and pallet network … profitability Working closely with operational teams to ensure new customers are successfully onboarded Developing existing accounts and identifying opportunities to increase revenue and service penetration Maintaining accurate CRM activity, sales forecasts and pipeline reporting Working alongside the wider Logistics distribution and supply chain teams to ensure customer service ...

Sales Advisors If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how ...