1 to 1 of 1 Permanent IT Technician Jobs in South Yorkshire with Remote Work Options

technical position required to provide 1st and 2nd line technical support with the knowledge and skills to provide first-time-fix call resolution. The IT Service Desk acts as a centralised first line support team and is primarily responsible for incident management and for the processing of service requests … service levels for all staff within Sheffield Health and Social Care NHS Foundation Trust (SHSC) as well as those working remotely from additional sites. IT Service Desk Staff are responsible for the recording, triaging and classification of incidents and for resolving incidents at the first line or for escalation … successful applicant will be a member of the Digital Support team; the job holder is responsible for, The provision of 1st and 2nd line IT support to Trust users either in person, by telephone or via remote control, covering the full range of end user software and hardware running more »