13 of 13 Permanent ITIL Jobs in South Yorkshire

degree in any of the following disciplines; Computer Science, Information Technology, Cyber Security, Software Engineering, Business Information Systems You should ideally hold the ITIL certification and may also have certifications relating to information systems security Previous experience leading IT within an ambitious and growing SME or professional services firm ...

multiple AWS regions and multiple Processing‐managed payment platforms. Serve as the initial point of contact for customers’ Operations teams. Manage incidents using ITIL‐aligned processes, including logging, tracking, escalation, and resolution. Communicate incident information and progress updates to internal and external stakeholders. Treat assigned incident tickets through to resolution. ...

mindset Clear and confident communication skills Desirable Skills Knowledge of Dynamics 365 Field Service or CE modules Experience with Power Automate Service Management or ITIL experience Basic SQL or data querying knowledge Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply ...

customer-focused mindset. Excellent communication and stakeholder engagement skills. Desirable: Experience with Power Automate. Exposure to Dynamics 365 CE or Field Service modules. ITIL or service management experience, Basic SQL or data querying skills. Experience working in manufacturing, distribution, or professional services environments. Call Experis ...

required Qualifications Skills & Experience Proven experience in a Service Delivery Manager or senior operational service role Strong understanding of service management frameworks such as ITIL Experience managing support teams and leading live service operations Strong commercial awareness and customer relationship management skills Experience building or improving service processes, governance ...

performance, and customer feedback. Contribute to the creation and maintenance of knowledge base articles and support documentation. Ensure all Service Desk activities comply with ITIL standards, organisational policies, and regulatory requirements. Skills and Attributes we are looking for Proven experience in an IT service desk or technical support role. ITIL ...

Infrastructure, and Information Security teams. Reporting to the IT Service Management Senior Manager, you will play a key role in operating, improving and embedding ITIL 4-aligned governance and service management practices. You will lead governance workstreams across Change Enablement, Release Management and service resilience, ensuring strong control frameworks, audit … regulatory standards What you'll need to succeed Proven experience within Enterprise IT Service Management/IT Operations Strong understanding and practical application of ITIL (ideally ITIL 4) Experience leading governance forums such as Change Advisory Boards (CAB) Solid knowledge of risk management, controls and audit processes Strong stakeholder engagement ...

partners to maintain quality, manage risk and drive continual improvement. On a day to day basis this looks like: Take ownership of key ITIL processes including Problem, Change, Knowledge Management and Customer Satisfaction (NPS). Use data and insight to identify trends, risks and improvement opportunities. … priorities and take ownership of outcomes. Confident stakeholder engagement and influencing skills. Resilient and comfortable working in a fast-paced, high-demand environment. Desirable: ITIL knowledge or certification. Experience with ServiceNow or similar ITSM tools. Experience working in large or complex service environments. ...

The Role As a Level 2 Senior Microsoft Consultant, you will act as a trusted advisor for key Managed Services clients, owning relationships and leading on complex incidents. You will mentor junior colleagues, provide technical ...

Job summary Join SHPU as a Cyber Security Analyst and play a key role in protecting critical NHS systems and data. This is an exciting opportunity to work with modern security tools, tackle real-world ...

Servicedesk and the delivery of appropriate levels of customer service and support. Take responsibility for implementation of any policies and strategies relating to ITIL Servicedesk Management and Incident Management across the whole of the ICT service. Be responsible for the day-to-day operations of the Servicedesk ensuring corporate security … achieved. To be considered for this role, you will have: GCSE Maths and English at grade C or above or equivalent Knowledge of the ITIL Framework, or significant equivalent experience. Closing date for applications is Sunday 17 May at 23:59. Interviews will be held between 20 May – 27 May. ...

Servicedesk and the delivery of appropriate levels of customer service and support. Take responsibility for implementation of any policies and strategies relating to ITIL Servicedesk Management and Incident Management across the whole of the ICT service. Be responsible for the day-to-day operations of the Servicedesk ensuring corporate security … achieved. To be considered for this role, you will have: GCSE Maths and English at grade C or above or equivalent Knowledge of the ITIL Framework, or significant equivalent experience. Closing date for applications is Sunday 17 May at 23:59. Interviews will be held between 20 May 27 May. ...

A leading technology consulting firm seeks a Level 2 Senior Microsoft Consultant in Sheffield. In this role, you will act as a trusted advisor for key Managed Services clients, manage complex incidents, and provide mentorship ...