5 of 5 Permanent Mac OS Jobs in South Yorkshire

scope for FCR as possible during the initial contact to reduce the need for escalations and improve efficiency. Troubleshoot complex issues across Windows, macOS, Microsoft 365, Entra ID/Azure AD, VPN, and endpoint management tools to deliver FCR capability. Technical Support Provide first-line technical support to clients ...

first-line support for desktops, laptops, mobile devices, printers, and peripherals Troubleshoot hardware, software, and basic network connectivity issues Support Windows and/or macOS operating systems and common business applications Assist users with account access, password resets, and basic security practices Server & Infrastructure Support Monitor on-premises ...

environment. Key Responsibilities Provide first-line support for desktops, laptops, mobile devices, and peripherals Troubleshoot hardware, software, and basic network issues Support Windows/macOS and common business applications Assist with user accounts, password resets, and access issues Monitor servers and assist with basic administration tasks Perform system patching … manage tickets, ensuring clear communication with users About You 12 years experience in IT support or service desk role Understanding of Windows OS and basic networking (TCP/IP, DNS, DHCP) Experience troubleshooting end-user hardware Strong communication and customer service skills Ability to prioritise workload in a ticketing ...

doing First-line support across desktops, laptops, mobile devices, printers, and peripherals Hardware, software, and basic network connectivity issues Supporting Windows and/or macOS plus common business applications Password resets, access issues, and basic security guidance Keeping an eye on on-prem and cloud servers for performance … incidents, requests, and resolutions accurately What they’re looking for Someone with solid first-line experience who wants to grow Confident supporting Windows devices (macOS a bonus) Comfortable troubleshooting hardware, software, and basic networking Familiar with Microsoft 365, Active Directory, or Azure AD/Entra ID A calm, user ...

Service Desk or end-user support role Active Directory experience, basic user setup and administration Knowledge of operating systems, Google Workspace/Chrome OS, Windows 11, macOS and Android. Experience with basic networking and monitoring tools, mobile device management, and can resolve common print solution issues Experience with ...