2 of 2 Permanent SLA Jobs in South Yorkshire

process for new customers Translate written and verbal communications between English and German to support customers and internal documentation Monitor and manage third-party SLA breaches, ensuring appropriate follow-up Handle service abuse management and contribute to maintaining a high-quality customer experience Work collaboratively with colleagues to achieve team ...

support, maintenance, and delivery of the server infrastructure, private cloud services, and associated technologies.Main Duties and Responsibilities:Working on Incidents and tasks based on SLA/KPIMaintenance of the Infrastructure estate including patching, updates, fault finding.Planning and remediation of obsolete infrastructure on the platform.Work with other teams to diagnose complex ...