2 of 2 Permanent Salesforce Service Cloud Jobs in South Yorkshire

Salesforce Product Manager Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Product Manager to lead and be accountable for the strategic direction, optimisation, and ongoing evolution of the Salesforce Service Cloud platform across our clients business. … would be a hybrid role with 2-3 days a week required in Sheffield (close proximity to Sheffield train station) The Role As the Salesforce Product Manager you will ensure that Salesforce capabilities are aligned to business objectives, deliver measurable operational benefits, and enable scalable, customer-centric solutions ...

Full-time Permanent Sheffield S20 3FR 38 hours per week Monday to Thursday – 8am to 5pm Friday – 8am to 4pm Reporting to Senior Customer Service Manager Role Purpose A hybrid role combining Customer Service, Technical Support, and operational support across systems, and EU exports. The role ensures excellent … customer experiences, accurate technical guidance, and smooth coordination across internal systems, internal teams and 3PL partners. Key Responsibilities Customer Service & Technical Support Respond to customer enquiries across phone, email, and social channels. Diagnose product issues and provide clear, accurate technical guidance. Process orders, replacements, and warranty claims. Manage complaints ...