6 of 6 Permanent Service Delivery Jobs in South Yorkshire

Job Title: Service Desk Manager Location: Doncaster - 4 days per week on site Salary: Up to £55k Why Apply? An exciting opportunity has arisen for an experienced Service Desk Manager to lead and develop a high performing IT support team within a fast paced and evolving enterprise environment. This permanent, full time Service Desk Manager role offers … a blend of operational leadership, IT service management, and stakeholder engagement. Perfect for candidates seeking a Service Desk Manager job with a passion for driving service excellence and ITSM best practices. This role is ideal for professionals seeking long term IT careers in a collaborative and service-oriented culture. Service Desk Manager Responsibilities Lead, coach … and manage first and second line IT support teams, ensuring optimal service delivery and customer satisfaction. Champion consistent proactiveness across the service function, driving continuous improvement (trend analysis, ect). Oversee and continuously improve service desk operations in line with ITIL, ISO27001, and other relevant frameworks. Monitor performance through KPIs and metrics, identifying improvement areas and More ❯

IT Project Manager If you are a Project Manager who thrives on taking ownership and enjoys the challenge of bringing structure and clarity to busy delivery teams, this role will give you the freedom and influence to really make your mark. You will join a forward-thinking IT Services business that is actively looking for someone to shape how … projects are delivered. This is not a box-ticking position. They want a Project Manager who can look at current delivery processes, spot what could work better, and confidently make changes that have a real impact. You will manage a variety of IT projects across cloud, infrastructure, and client rollouts, planning resources, maintaining timelines, and driving communication between engineers … leadership, and customers. You will have full visibility of what is going on across the delivery function, ensuring projects are well planned, risks are managed, and outcomes are achieved. The environment suits someone who is naturally organised but still creative, someone who enjoys improving how things are done rather than just following an existing process. Key responsibilities: Take ownership More ❯

automotive client. In your role you’ll play a part in keeping some of the UK’s biggest brands on the road, responsible for delivering an efficient and professional service to all customers, IT governance and ISO27001 compliance. You’ll be working within a small, fast-paced IT department, working with technology partners and supporting colleagues and across their … workshop estate. Key Responsibilities Implement and maintain ISMS Develop and maintain operational documentation, workflows, and service delivery metrics. Lead the organization’s ISO27001 compliance program, including policy development, risk assessments, internal audits, and remediation planning. Act as the primary liaison for external auditors and regulatory bodies. Champion a culture of security and compliance across the business. Triage support … tickets, answer user phone calls/queries, and work on them through to resolution. Including on site customer support centre and remote locations. Manage relationships with third-party IT service providers and technology vendors. Identify opportunities to improve customer experience. Build and configure new hardware including Servers, PC’s, Laptops and Tablets. Install and upgrade associated software. Ensure IT More ❯

development and management of database solutions. Monitor and control requests for new work, maintaining high quality and standards. Ensure adherence to incident, problem, and change management procedures while accelerating service delivery. Build and maintain strong relationships with key stakeholders. Oversee IT security remediation actions and contribute to budget management. Advocate for a positive, can-do culture within the team. More ❯

us, we'd love to hear from you. About the Role As our Director of Digital Transformation, you will lead the development and implementation of digital strategies that enhance service delivery, compliance, and staff capability across the Trust. You'll also design and deliver impactful training programmes and support the development of inclusive, high quality educational resources. In More ❯

activities between legacy and new RMS platforms. Monitor and control requests for new work, ensuring adherence to quality standards and timely delivery. Maintain and promote high standards of customer service within the IT function. Ensure compliance with incident, problem, and change management procedures, while seeking opportunities to streamline service delivery. Build and maintain strong working relationships with key … IT security remediation actions to support the Governance and Information Risk Return (GIRR) for national IT systems. Identify, assess, and document risks and issues in collaboration with the Solutions Delivery management team. Provide guidance on business continuity arrangements within the Solution Delivery area. Deputise for the line manager as required. Contribute to effective budget management, ensuring oversight of … work collaboratively in a hybrid environment and manage multiple priorities. Strong analytical and problem-solving skills with excellent attention to detail. Excellent communication and stakeholder engagement skills. Apply Now Service Care Solutions is proud to assist in this recruitment campaign. If you meet the above criteria and would like to be considered, please apply now or reach out directly More ❯