1 to 2 of 2 Permanent Service Delivery Jobs in South Yorkshire with Remote Work Options

As our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business handling how … do I inquiries, through admin requests to being part of a team working on complex investigations, major incidents or preventing service outages. As the face of IT to many of our DFS Group colleagues, incidents and requests must be handled professionally adhering to our IT and company standards and … doing Providingan excellent first point of contact within IT for all enquiries Record, prioritise, assign and manage all requests and incidents reported to the Service Desk Manage customer expectations and communications via telephone, email and face to face Escalate to other team members or other departments where appropriate Recording more »

crucial role in designing, implementing, and supporting network and communication solutions. You'll work closely with both IT and Connectivity colleagues to ensure seamless service delivery and maintain high standards. This is a key position where youll influence the companys growth strategy and help elevate technical capabilities. Pattern more »