Contact Centre Analyst (Fixed & Mobile Support)
- Hiring Organisation
- West London NHS Trust
- Location
- Southall, UB1 3EU, United Kingdom
- Salary
- £33262.00 to £36027.00
summary We are delighted to offer an exciting opportunity for a Contact Centre Analyst (Fixed & Mobile Support) within the Trust's IT Service Desk. This role presents an excellent opportunity for a motivated, customer-focused individual looking to develop their technical skills and gain valuable experience within Digital … Main duties of the job As a Contact Centre Analyst, you will act as the first point of contact for IT-related incidents and service requests from colleagues across the Trust. You will be responsible for providing high-quality first-line support, ensuring issues are logged, diagnosed, and resolved ...