4 of 4 Permanent Cloud Operations Jobs in Southampton

if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? As a Cloud FinOps Business Partner, you will help NiCE global cloud business units to maximize every dollar spent on the cloud and help speed delivery of our solutions. You … will promote the FinOps and governance principles which are a combination of systems, best practices, and culture designed to increase our company's ability to understand cloud costs, generate cost optimization and leverage cloud operations and governance across the organization. We are looking for a Cloud FinOps Business Partner who will collaborate with DevOps and R … D teams, product managers, business operations, Finance, Legal, and IT to boost the company cloud efficiency and cloud governance. How will you make an impact? Join forces with NiCE business units (tech, financials and business partners) to maximize cloud margin, enhance cloud governance and increase cloud business transparency to various levels in the organization. More ❯

role in a Tier 4 support team, working closely with R&D and product teams to solve high-impact technical issues and enhance the stability and performance of a cloud-based platform. What You'll Be Doing Providing advanced (Tier 4) support for complex technical issues escalated by Tier 2 and 3 teams Troubleshooting production and test system issues … and SQL analysis Scripting solutions and automating tasks using PowerShell and similar tools Simulating customer issues in local/test environments for detailed root cause analysis Collaborating with the Cloud Ops and R&D teams to deliver fixes, tools, and documentation Helping improve internal processes and response times through tooling and knowledge-sharing Supporting the UK customer base with … occasional flexibility to liaise with US counterparts What We're Looking For 5+ years of cloud support experience in a technical role Strong SQL skills for data analysis and report creation Working knowledge of PowerShell scripting (report automation, system tasks) Understanding of C# (not necessarily coding, but enough to troubleshoot and advise) Hands-on experience with Microsoft Azure or More ❯

Our NICE Investigate solution has recently become a significant player in the modernisation of the UK and US justice systems by facilitating digital evidence management and sharing in a cloud service. So, what's the role all about? We are looking for a Senior Advanced Support Engineer to work with an innovative product launching in an area new to … cloud services. The primary focus will be providing expert insight and analysis of complex support and integration issues, escalated by our regional T2/3 support teams. This role will be required to deliver scripts, tooling, documentation, knowledge articles and guidance to the regional teams to reduce the ongoing effort required to support our products. How will you make … operate safely at high speed/wide scale. Work effectively with staff in all areas of the business, escalating when appropriate to management and/or R&D and Cloud Operations. Proactively pull cases from the queue based upon your skills and abilities, and work cases that are increasingly challenging to develop and sharpen your skills. Have you got More ❯

role in a Tier 4 support team, working closely with R&D and product teams to solve high-impact technical issues and enhance the stability and performance of a cloud-based platform. What You'll Be Doing Providing advanced (Tier 4) support for complex technical issues escalated by Tier 2 and 3 teams Troubleshooting production and test system issues … and SQL analysis Scripting solutions and automating tasks using PowerShell and similar tools Simulating customer issues in local/test environments for detailed root cause analysis Collaborating with the Cloud Ops and R&D teams to deliver fixes, tools, and documentation Helping improve internal processes and response times through tooling and knowledge-sharing Supporting the UK customer base with … occasional flexibility to liaise with US counterparts What We're Looking For Strong SQL skills for data analysis and report creation Cloud support experience in a technical role Working knowledge of PowerShell scripting (report automation, system tasks) Understanding of C# (not necessarily coding, but enough to troubleshoot and advise) Hands-on experience with Microsoft Azure or other cloud More ❯