1 to 2 of 2 Permanent Dynamics CRM Jobs in Southampton

analysis is required and escalating problems where necessary. Responding to customers in a timely and professional manner. Maintaining comprehensive case records on the CRM system - Microsoft Dynamics. Prioritising cases to ensure agreed SLAs are achieved. Documenting software defects and program changes for the software author, Intact. more »

Role: CRM Manager Salary: £45,000 - £50,000 Location: Southampton As the CRM Manager, you will be responsible for the management of Customer Relation Management Systems. The successful candidate will play a pivotal role in working with other stakeholders and cross-functional teams acting … development teams to ensure the technology solutions are practical and meet the needs of the business. You will also be required to lead CRM projects to drive business growth and develop ongoing training, implementation and communication plans to drive consistent and effective use and understanding of the … CRM across teams. Responsibilities CRM Implementation, Maintenance and Continuous Improvement: Lead on business and process change implementation, providing input and solutions in relation to the CRM system. Collaborate with Systems Manager and stakeholders to draft specifications for system requirements. Customise the more »