IT Support Lead - Southampton
- Hiring Organisation
- Backbone Connect
- Location
- Southampton, Hampshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £70,000
service from pilot to General Availability. Youll need strong hands-on experience with Microsoft Intune, Entra ID, Defender for Business, Windows 11 and macOS device management, ITSM/ticketing operations, SLA-driven support and people leadership. This role suits someone who is client-facing, data-driven, calm under pressure … resolution. Drive a prevention-first support model focused on reducing recurring demand and improving the end-user experience . Oversee proactive endpoint management, including OS and third-party patching, compliance enforcement, device health monitoring, asset inventory and remote lock/wipe. Lead customer onboarding activity, including readiness checks, estate ...