Senior Service Desk Engineer
- Hiring Organisation
- Spectrum IT Recruitment
- Location
- Southampton, Hampshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £40000/annum
proactive, not only reactive service that seeks to minimise the impact of technical issues by stopping them before they occur. Independently curious, evolving skills to respond to the ever-changing challenges associated with a rapidly changing IT offer. This means taking responsibility to understand the technology offer … talented individuals. Proactive approach to minimising failure demand in service, learning from tickets and demonstrably reducing repeat issues. Technical Skill Set Effective troubleshooting skills with the ability to diagnose and resolve hardware and software issues or recreating to enable appropriate escalation. Experience of Operating Systems, basic networking, software installation ...