3 of 3 Permanent Service Delivery Jobs in Southampton

of working to enhance our client's journey and our employee experience. We are looking for an experience and dynamic individual to work with our teams to enhance our service delivery offering, working closely with other members of the Transformation team, particularly people change management, and technology to maximise success of delivery, adoption and realisation of benefits. … clear communication and alignment of project/programme objectives. Risk Management: Identify potential risks and develop mitigation strategies. Monitor and manage risks throughout the programme lifecycle to ensure successful delivery and escalate as appropriate to the Portfolio Risk Lead. Demonstrate passion for continuously improving the customer experience by working with project teams to ensure effective adoption of projects, ensuring … management and stakeholders. Skills, knowledge, expertise: 7+ years of/programme/project/change management experience in a large size company with a proven record of successful project delivery working cross-functionally with tech and non-tech teams. Proven experience of successfully managing large complex projects particularly implementing workflow orchestration tools or similar projects in the area of More ❯

Technical Architect Inside IR35 SC Clearance 6 months Hybrid work, Southampton client site Qualifications Experience in technical architecture, operational support, and service delivery for large-scale, mission-critical environments. Deep understanding of LAN infrastructure, configuration management, and change control. Exceptional problem-solving skills and the ability to manage complex incidents involving multiple stakeholders. Strong communication skills - able to … Experience with capacity analysis and performance improvement. Familiarity with documentation standards and estate management. Demonstrated ability to build strong, trust-based relationships with customers. Key Responsibilities Own the technical delivery model for LAN services, maintaining strong relationships with internal teams and the customer. Serve as the primary technical liaison between, driving strategic discussions and complex changes. Work closely with … the customer to understand their operational needs and deliver tailored technical solutions. Availability, Performance and Capacity: Bring rigour to management of technical risks to the availability of the service, including performance, capacity, and the configuration and improvement of the tools we use to monitor and manage the service. Change Management: Assess and implement complex change requirements, ensuring minimal impact More ❯

technical expertise across a wide range of platforms including Cisco Call Manager, Cisco Voice, Meraki SD-WAN, MPLS, LAN/WAN. You’ll work closely with stakeholders, vendors, and service providers, ensuring network performance, stability, and continuous improvement across the business. Key Responsibilities Lead the delivery of network infrastructure projects aligned with business strategy. Manage and troubleshoot day … to-day network operations (LAN, WAN, SD-WAN, MPLS). Support Cisco Voice Platforms, Cisco Call Manager, and Meraki SD-WAN/SASE solutions. Maintain strong relationships with service providers, MSPs, and internal stakeholders. Evaluate telecoms/network technologies to identify cost savings and improvements. Produce clear network documentation and contribute to service improvement plans. About You Strong … Aruba). Hands-on knowledge of SD-WAN installation, support, and optimisation. Experience working with MPLS in commercial environments. Excellent troubleshooting skills and problem-solving ability. Comfortable managing vendors, service delivery, and stakeholder expectations. What’s on Offer Competitive salary up to £50,000 DOE. Structured induction and ongoing training to support career development. Enhanced family leave and More ❯