Telephony Application Manager
- Hiring Organisation
- JLA Limited
- Location
- Sowerby Bridge, West Yorkshire, Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
working with daily with customers. Role overview As Telephony Application Manager, you will be responsible for the day-to-day ownership, running and improvement of JLAs telephony applications and supporting services. You will act as the key point of contact between IT, third-party suppliers and operational teams. … with the ability to tailor messages for technical and non-technical audiences. Customer-focused and collaborative, building effective relationships across IT, operations and suppliers. Continuous improvement mindset, using data and feedback to reduce incidents and improve service quality. Able to challenge constructively and influence decisions with stakeholders ...