1 of 1 Permanent Organisational Skills Jobs in Sowerby Bridge

Customer Help Desk Expert

Hiring Organisation
JLA Limited
Location
Sowerby Bridge, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent
reporting and analysis Identifying opportunities for demand reduction and process improvement. Customer contact quality monitoring and feedback Coaching of advisors with technical and soft skills Lead team buzz sessions Promote employee engagement Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge … Skills (what you know and what you can do) Ability to provide outstanding levels of customer service Skilled in creating a network of internal contacts to support the resolution of customer queries Good organisational skills Good knowledge of the English language, both written and verbal Analytical skills ...