Customer Service Advisor
- Hiring Organisation
- Adjusting Appointments Limited
- Location
- St. Albans, Hertfordshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £26,000 - £30,000 per annum
days in the office, there is a requirement of flexibility on working hours. Key responsibilities: 1. Lead Management & Sales Support • Accurately record B2B and B2C enquiries from phone calls, emails, webforms, and messaging channels into Salesforce. • Qualify inbound sales opportunities effectively and schedule site visit appointments for the sales team. … helping worried homeowners navigate ground subsidence issues with confidence and empathy. • Adapt communication style to deliver a premium, seamless experience across both residential B2C customers and professional B2B partners. 3. Operational Administration & Quality Control • Execute project-related administration with high attention to detail, including insurance claims processing ...