Lead Customer Experience (CX) Researcher
- Hiring Organisation
- Sky
- Location
- St. Albans, Hertfordshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP Annual
building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand … apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio ...