1st line support engineer
- Hiring Organisation
- Global Technology Solutions Ltd
- Location
- St. Ives, Cambridgeshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £25,400 - £28,000 per annum
remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email … computing principles independent of vendor specific technology On offer: 20 days holiday + bank holidays Standard working hours Monday – Friday 8.30 – 5.00 Potential to progress/develop to 2nd/3rd line support Onsite car parking & free refreshments (tea and coffee) Continuous training Pension Scheme enrolment If you have