1st Line Service Desk Analyst
- Hiring Organisation
- Pets at Home
- Location
- Stafford, Staffordshire, West Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £28,000
About the Role: This role combines a number of different aspects of IT support; providing 1st line advice and guidance for technical issues, delivering hardware, software and account provisioning requests for colleagues and also providing onsite IT support for all colleagues at our Stafford Fulfilment Centre across … purpose and meeting the needs of the businesses we support Liaising with suppliers/support teams, where IT Incidents cannot be fulfilled at 1st point of contact, to ensure processes are lean, information exchange to progress incident resolution is fit for purpose and service levels are being ...