1st Line Support Team Leader - Managed Service
Stafford, Staffordshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Confidential
apprenticeships, to volunteer days and community engagement, we support every employee. Built around sustainable business methods, dedication to our customers, delivering the best possible service, believing in our people, always working with integrity and continuously innovating ourselves, we understand that taking inclusion & diversity seriously as an organisation is imperative … looking for someone to provide leadership management and support to the 1st line technical support team to support all customers with Warranties or Managed Service/Support contracts and to provide support other support teams to include the customer service team. The role is offered on a … is imperative that applicants live within are commutable distance to our Stafford base for this reason. Key tasks will involve: Daily management of the Service Desk Tier Prepare management reports and information as requested by the Technical Service Director or Head of Support and Managed Services. Ensure Service more »
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