Forecasting Analyst
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
BET365
be responsible for the creation of long and short term forecasts for over 20 languages, across 60 departments, spanning web chat, email, voice and back office workloads. Our workforce management area is expanding and we are looking for a highly motivated individual with a proven track record in … detailed forecasts, both short and long term. Experience of using WFM tools and systems, Nice IEX is preferred. Experience of scheduling and forecasting for back office workload. Understanding of budgeting process and planning cycles. Skilled in data analysis, statistical modelling and interpretation. Excellent knowledge of forecasting algorithms, including … desirable but not essential. Main Responsibilities Creating and maintaining of forecasts, short and long term, across multiple sites, languages and teams, both front and back office. Ensuring correct forecasting methodologies are in place. Ensuring the integrity of data is upheld in the WFM system to enable accurate forecasting. Analysing more »
Employment Type: Permanent
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