12 of 12 DemandTrendPermanent Customer Engagement Jobs in Staffordshire

Sponsorship is not required for this opportunity Seeking a Dynamics 365 Developer for a leading client in Burton to design, develop, and implement solutions within the Dynamics 365 Customer Engagement (CE) platform. The role includes customising entities, plugins, workflows, and integrations to enhance CRM operations and meet business needs. Responsibilities also involve collaborating with cross-functional teams and … The developer is expected to stay current with Dynamics 365 CE advancements to maintain system performance and data integrity. Key skills and responsibilities, Design, develop, and customize Dynamics 365 Customer Engagement (CE) solutions, including plugins, workflows, and integrations to meet business requirements. Collaborate with analysts to gather and document detailed technical specifications. Develop and deploy Power Platform solutions More ❯

KPIs to maximize system operational availability (Ao), implement and drive all aspects of Rapiscan's security division field failure data collection and reporting into engineering and quality to drive customer operational improvements via improved service training concepts, engineering change proposals (ECPs), field and technical service bulletins (FSB/TSBs). You and your team will be the escalation point … upgrades and greater capabilities to our clients as technology and product enhancements and features evolve. You will work closely with the service management team in responding to and addressing customer complaints. Working with the service security team, you will analyze data to determine gaps in our service offerings (or tools) which are obstacles to growing the service business, executing … operational excellence/efficiency and maximizing customer satisfaction with the overall goal to increase our overall efficiency and reduce our cost to provide service. You will be a key member of CAPA review board and oversee the execution/follow-up of current CAPAs assigned to Service. Responsibilities Technical Leadership & Escalation Management Lead resolution of complex technical issues escalated More ❯

Director to join a maritime organisation, focusing on business growth across the global maritime and naval markets. This key role involves shaping and driving business development strategy, managing critical customer relationships (including MOD, NCHQ, DE&S/SDA/DNO), and leading successful campaign captures and bid efforts for complex maritime systems. Key Responsibilities for the Business Development Director … Business Growth Leadership: Lead the identification, qualification, and pursuit of maritime opportunities, ensuring alignment with company objectives for order intake, revenue, and profitability. Customer & Stakeholder Management: Maintain and enhance strategic relationships with key stakeholders across the defence maritime community, including Royal Navy, government agencies, and prime contractors. Intelligence & Capture Planning: Gather and analyse market intelligence within the CRM and … develop actionable business development (BD) and capture plans that address market and customer needs. Strategic Direction: Provide customer-focused insights to the Senior Director of Business Development, CTO, and Director of Technical Proposal Strategy to inform future technology and product development in the maritime domain. Bid & Capture Process: Collaborate with bid teams to influence bid/no-bid More ❯

of Anti-Submarine Warfare (ASW) solutions. General Sonar Studies are central to the research, development and procurement of concepts, capabilities and solutions to anticipate and address the most challenging customer requirements. Collaboration inside and outside the company is central to the approach employed. The role requires a flexible and proactive approach founded on academic excellence, problem solving, self-discipline … and contribute to innovation activities in the Underwater Systems business area. Working with a team of highly capable experts and specialists, the candidate will support the delivery of better customer decisions across the mission cycle through revolutionary data exploitation and processing techniques. The role will technically support the development of compelling, collaborative solutions and associated bid documents for Customer … a settling in period with appropriate mentoring, training and support, the role will be required to: Technically support the development of compelling, collaborative solutions and associated bid documents for Customer Funded R&D Programmes. Technically support the delivery of tasks, work packages and projects with a focus on delivery to time, budget and quality. As part of wider company More ❯

how data fuels decisions across every corner of their retail operation. As the Senior Vice President of Data & Analytics , you will architect a modern data ecosystem that empowers smarter customer engagement, sharper inventory moves, and accelerated business growth. This is a rare opportunity to lead enterprise-level change at scale-connecting data, people, and platforms to deliver measurable … a best-in-class data environment High-impact, highly visible role reporting directly to the CIO Collaborative and forward-thinking IT leadership team Culture that values innovation, ownership, and customer-first thinking Compensation: $180-195K What You'll Be Doing Designing and executing a company-wide data strategy aligned with growth and modernization goals Leading the consolidation and More ❯

Drive growth of all company services including calibration gases, testing, inspections, and technical schemes Managing a team of 4 Launch targeted campaigns using digital tools, PR, technical papers, and customer engagement initiatives Collaborate with the innovation team to introduce services into low-carbon sectors including biomethane and hydrogen Present technical content at industry events, webinars, and customer … to communicate complex technical solutions clearly to a variety of stakeholders Proven negotiation skills and commercial awareness Highly organised with project planning and time management capability Positive, collaborative, and customer-focused approach to solution selling Comfortable working in a matrix environment with multiple stakeholders and priorities If you think the role of Business Development Manager is for you, apply More ❯

We're looking for an experienced and customer-focused Technical Account Manager to join our growing team. In this role, you'll be the bridge between our customers and technical teams - ensuring we understand their requirements and deliver solutions that exceed expectations. Working with Azure Troubleshooting issues Lead projects Translating technical to non-technical stakeholders What You'll Do … successful delivery and ongoing support Proactively identify opportunities to add value and strengthen long-term partnerships What We're Looking For Previous experience in a technical account management, technical customer success, or similar role Strong technical understanding (SaaS/software or infrastructure experience desirable) Excellent communication skills, with the ability to explain complex technical concepts in simple terms A … proactive, consultative approach to customer engagement What's on Offer Hybrid role Opportunity to work with innovative solutions and a supportive, collaborative team Clear progression opportunities as the company grows If you're a technically-minded professional who loves building relationships and helping customers get the most from their technology, we'd love to hear from you! Apply More ❯

market, and a detailed understanding of the digital energy opportunities within it to help our clients address whole-life issues - including optimising system operation, project creation and development and customer engagement. They will have experience leading digital energy projects in a professional setting and managing teams. They will have a strong perspective on the role of traditional digital technologies More ❯

Consultant) inKainos, you'll be responsible for leading teamsdeveloping high quality solutions on public cloud which delight our customers.As a technical leader on a project, you'll work with customer architects todesign, automate, build and support modern digitalserviceplatforms, advising on estimated effort and technical implications ofuser stories and decisions. It's a fast-paced environment and you'll be … and assisting in their career development. You'll also provide direction and leadership for your colleagues as you solve challenging problems together. • Being Adaptable - You'll mould yourself to customer engagements and stretch to learn new skills as needs arise; through this you'll be supported by talented colleagues across Learning & Development and Architecture. MINIMUM (ESSENTIAL) REQUIREMENTS • Strong verbal More ❯

both new and existing product development, working across the full systems engineering lifecycle. You will engage across disciplines—electronic, mechanical, and software—supporting technical decision-making, design reviews, and customer engagement. What are we looking for in our next Systems Engineer? Requirements Management: Collaborate with cross-functional teams and customers to elicit, define, and document system requirements, ensuring clarity … Ensure system requirements are complete, feasible, and meet high-quality standards. Design Reviews: Provide insights into the impact of requirements on system architecture and functionality during design reviews. Stakeholder Engagement: Work closely with stakeholders, including customers, to prioritise and manage changes to requirements, adapting to evolving project needs. Qualifications/Experience: Bachelor's degree in Systems Engineering, Electrical Engineering More ❯

both new and existing product development, working across the full systems engineering lifecycle. You will engage across disciplines—electronic, mechanical, and software—supporting technical decision-making, design reviews, and customer engagement. What are we looking for in our next Systems Engineer? Requirements Management: Collaborate with cross-functional teams and customers to elicit, define, and document system requirements, ensuring clarity … Ensure system requirements are complete, feasible, and meet high-quality standards. Design Reviews: Provide insights into the impact of requirements on system architecture and functionality during design reviews. Stakeholder Engagement: Work closely with stakeholders, including customers, to prioritise and manage changes to requirements, adapting to evolving project needs. Qualifications/Experience: Bachelor's degree in Systems Engineering, Electrical Engineering More ❯

for some of the world's most recognised organisations. As part of our Cloud & Apps Practice, you'll work in a supportive, collaborative environment with the autonomy to shape customer outcomes and influence our technical strategy. Whether you're working alongside experienced peers, supporting major bids, or leading solution delivery, you'll be instrumental in helping us-and our … customers-stay ahead of the curve. What you'll do As a DevSecOps Solution Architect, you'll be at the forefront of customer engagements, providing both pre-sales and post-sales consultancy Lead the design and implementation of secure, scalable DevSecOps solutions across cloud, on-prem, and hybrid environments Advise customers on best practices for CI/CD, containerisation … and integrating security across the SDLC Collaborate with Sales and Consulting teams to develop technical proposals and bid responses Facilitate customer workshops, design reviews, and solution assurance activities Drive innovation and thought leadership within the Practice by defining standards, sharing knowledge, and mentoring peers Influence customer outcomes through expert knowledge of DevSecOps tools and compliance frameworks like NIST More ❯