12 of 12 Permanent Customer Service Jobs in Staffordshire

Description Service Desk Analyst - Swedish Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact … support via phone, portal, chat, and handling non-critical escalations. Youll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. *This is a bilingual position where we are looking for fluent speaking/writing of English and Swedish* Key Responsibilities Address ...

line with company policy – awarded more holiday after serving time at Serveline. Role Overview Serveline IT Ltd are looking for an experienced and customer-focused Helpdesk Engineer to join our growing Helpdesk team. This role is ideal for someone with previous IT support experience who is looking to further … develop their technical knowledge within a fast-paced Managed Service Provider (MSP) environment. The successful candidate will provide first and second-line support to a wide range of customers across multiple sectors including business, education, and charities. You will be responsible for troubleshooting technical issues, supporting end users remotely ...

structures during construction and refurbishment. Our goal is to disrupt an established market and grow our business, by introducing innovative products and providing service excellence through a dedicated division. We need an experienced sales professional to join us in driving and developing this exciting area of the business forward. … construction, you will work as part of the Structural Support Solutions sales team promoting our market leading UniShore product range and delivering the service excellence that is central to MGF culture. You will use your experience in sales to identify new projects and customers and gain new skills ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

leading international technology business that offers ongoing training, career progression and excellent support for professional development is seeking a technically minded Field Service Technician who enjoys solving problems and delivering first-class customer service in the field. Working as part of a mobile service team … provide installation, maintenance and technical support for office technology equipment across customer sites throughout the Midlands. The role : Field Service Engineer - Business Technology Midlands Region | £27,500 plus Company Vehicle and Benefits including 25 Days Holiday + BH, Enhanced Pension Scheme, Life assurance, and more ! This would suit ...

looking for a long-term role with strong earning potential, nationwide work, and genuine progression opportunities. The Role You will be responsible for the service, maintenance, fault finding, repair, and occasional commissioning of a range of fire protection systems across commercial and industrial sites nationwide. The role will involve … both planned preventative maintenance and reactive breakdown work, with occasional overnight stays required. Key Responsibilities Service and maintenance of fire protection systems Fault finding and reactive repairs Emergency lighting testing and maintenance Fire alarm servicing and commissioning Reactive call-outs and breakdown response Completing service reports and documentation ...

family run Business based in the Stoke on Trent area. We are looking for a new person to join our Team helping with sales, customer services, admin, customer contact and developing existing customer with new sales/upgrades. There is no cold calling in this position … from prospective customers about online/telephone purchase process Tracking orders and investigating shipping delays for customers waiting on products Processing returns Processing existing customer sales Updating customer records Making follow-up contact to check on customer satisfaction Processing invoices/Taking payments Liaising with engineering department ...

food, drink, cinema tickets, clothing, homeware and much more. About Us: We are a fast paced Group of distribution companies, our exceptional levels of customer service and stock holding make us a supplier of choice to our customers and a market leader. ...

responsible for supporting the effective management and continuous improvement of digital operational services across MPFT. The post holder will oversee supplier assurance activity, coordinate service review processes, manage digital requests and escalations, and support the delivery of change control and business-as-usual transition activity. The role requires close … with internal teams, external suppliers, and key stakeholders to ensure the maintenance of robust governance, accurate reporting, efficient administrative processes, and high standards of customer service. The post holder will also contribute to process improvement, automation initiatives, and operational performance monitoring. Main duties of the job Managing the administration ...

enjoying a supportive and professional workplace. As a Technical Support Engineer, you'll play a pivotal role in delivering exceptional technical support and ensuring customer satisfaction, all while enhancing your skills and experience in the electro-mechanical engineering industry. What You Will Do: - Provide timely, professional, and effective … special testing of chambers, including research and development profiles, where extra technical expertise is required. - Handle warranty-related matters, liaising with suppliers and ensuring customer accounts reflect accurate chargeable/non-chargeable warranty work. - Support quality audits and production inspections, ensuring products meet the highest standards before dispatch. - Assist ...

great plans to develop so the person can really adapt this role and grow it. This role will be located within the technical and customer services teams and will also involve supporting the customer services as and when required. A great company to work for, they are relaxed ...