1 to 25 of 39 Permanent Customer Service Jobs in Staffordshire

growing, market leading, UK manufacturer, operating across the globe including France, Sweden, the Netherlands and many more. Our highly motivated, independent Franchisees provide exceptional customer service by taking Autosmart s first-class vehicle cleaning products to a diverse range of trade customers. Our success lies in the commitment … of our skilled Customer Service Advisors, known for building longstanding customer relationships. We are now looking for an experienced and highly motivated, customer service focused individual to join our team, in a dynamic role, where you will utilise your fluent French speaking and excellent communication … where your French work will include supporting our French marketing programme , so join us and make a difference from day one. Our French Speaking Customer Service Advisor will: Utilise your exceptional French language skills to create an impeccable end to end customer experience Be the first point more »

Job Title: French speaking Customer Service & Onboarding Administrator Location: Lichfield, Office-Based Type: Permanent Salary: Up to £29,000 per annum Our client is a leader, renowned for their exceptional products. Our client's team is passionate about delivering the best experience to their suppliers and franchisees. We … are currently seeking a dedicated French-speaking Customer Service & Onboarding Administrator to join their office in Lichfield. Key Responsibilities: Customer Service: Respond to customer inquiries via phone, email, and in-person, providing prompt and professional assistance. Offer detailed information about our products and services. Resolve … customer issues efficiently, ensuring high levels of satisfaction. Onboarding: Guide new franchisees through the onboarding process, ensuring a smooth and seamless experience. Support potential franchisees from their initial inquiry through the entire onboarding process. Conduct welcome calls and provide necessary training and information to new franchisees. Administration: Maintain accurate more »

Technical Support Specialist/1 st Line Service Desk Engineer (Battery Storage Systems) Location: Fully onsite at the GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX. Salary: £23k pa, rising to £24k after probation (plus performance bonus scheme) Job Type: Permanent, 37.5 hours per week, Monday Friday … shift times falling between 8:30am 7pm (with some flexibility for out of hours cover on a rota basis) Are you tech-obsessed and customer-focused with a passion for making a positive impact on the environment? If you enjoy the challenge of problem solving and finding solutions whilst … providing exceptional customer service on every call, then this could be the perfect role for you! About Us: GivEnergy is a globally established, leading energy storage manufacturer of electronic equipment designed to manage energy use and production. We specialise in our range of inverters and battery systems which more »

apprenticeships, to volunteer days and community engagement, we support every employee. Built around sustainable business methods, dedication to our customers, delivering the best possible service, believing in our people, always working with integrity and continuously innovating ourselves, we understand that taking inclusion & diversity seriously as an organisation is imperative … looking for someone to provide leadership management and support to the 1st line technical support team to support all customers with Warranties or Managed Service/Support contracts and to provide support other support teams to include the customer service team. The role is offered on a … is imperative that applicants live within are commutable distance to our Stafford base for this reason. Key tasks will involve: Daily management of the Service Desk Tier Prepare management reports and information as requested by the Technical Service Director or Head of Support and Managed Services. Ensure Service more »

systems in simple terms and interacting effectively with all levels of the organisation. Problem-Solving Abilities: Strong problem-solving abilities with a proactive and customer-focused approach to addressing user issues and concerns. Organisational and Project Management: Excellent organisational and project management abilities to handle multiple priorities in a … analytical and problem-solving skills, capable of managing complex system issues. Technological Flexibility: Flexibility and adaptability to learn new technologies and software as required. Customer Service Orientation: A proactive approach to customer service to ensure user satisfaction and system efficiency. Continuous Improvement Mindset: A demonstrated ability more »

the leading specialist provider of managed IT and telecom services to the UK’s commercial & retail property sector. We are also an independent Internet Service Provider (ISP). This role sits within our Group Company, Wave 9 Managed Services Limited, which is 100% focused on Education and has established … a fantastic reputation in the sector for customer service and support. What you'll be doing Our provisioning coordinators are responsible for managing the delivery of safe, secure Internet and telecommunication services to our school customers. Working from our Stafford offices, you'll be liaising with our customers … SoGEA/FTTC/FttP Leased Lines Cloud Telephony Firewall and Filtering Devices Monitoring and Tracking notifications for rejections, delays, escalations, cancellations. Processing of customer orders on various systems and portals, managing projects to completion. Following supplier escalation paths, including DSO to facilitate timely installations. What we're looking more »

Fire Doors, Fabricated Canopies, GRP Mouldings, Guttering, Fabricated Building Components, Contractors, Installers, Tradesman and General Builders, Sales, Internal Sales, Sales Executive, Internal Sales Executive, Customer Service Location: Tamworth Remuneration: £23,000 - £27,000 + £1,000 bonus with scope for it to increase Benefits: Comprehensive benefits package The … from within a national merchant depending on phone experience Enthusiastic and extroverted individual Strong relationship building skills Excellent communication skills, both written and verbal Customer focused and orientated Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies … Fire Doors, Fabricated Canopies, GRP Mouldings, Guttering, Fabricated Building Components, Contractors, Installers, Tradesman and General Builders, Sales, Internal Sales, Sales Executive, Internal Sales Executive, Customer Service more »

Cennox provides a maintenance service to our customers in the financial and retail industry on a range of self-service devices. As a Field Service Engineer, you will be the face of Cennox when attending customer sites to resolve faults and carry out general maintenance. We … training, development and your day to day role. We have an abundance of 'can-do attitude' and a desire to provide the best possible service to our customers. At Cennox, being part of the team is important to us and we are looking for people who have a positive … make it happen' approach and who want to learn and enhance their skills. Are you happy to be 'on the road' and travel to customer sites daily? Do you have a UK Driving licence and RTW in the UK (essential) Have you worked on ATM's, vending machines, gaming more »

Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end … wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure … administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. . The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. more »

Service Desk Advisor Monday to Friday 8am – 5pm Permanent £25,000 Our client who are part of a global organisation are seeking an experienced and dedicated new member of staff in the role of Service Desk Advisor. The overall purpose of the role is to work as part … of a team to provide high quality day to day support to enable the effective operation of their customer service desk. Duties to include: Answer all incoming calls. To process and update requests from the client base, internal personnel and suppliers via telephone, fax, e-mail, or web. … contractors to attend site to repair faults and raise appropriate purchase orders as required. To ensure that timeframes are adhered to in relation to service level agreement To be responsible for own suite of clients and ensuring that all operational and financial procedures are adhered t Candidates suitable for more »

Field Service EngineersRequired - Immediate Start!! Competitive Salary rates + O/T + Door to Door Pay + Company Van Dawsongroup EMC is the UKs leading supplier of self-drive municipal, industrial, and specialist vehicles for contract hire . As a Field Service Engineer your role will be … to maintain repair and respond to issues in the fleet of vehicles in your area. Position Overview: The Field Service Engineer will focus on the servicing, maintenance of specialist vehicles and other company equipment, you will be responsible for: Fault diagnosis, repair and routine maintenance of specialist vehicles and … locations. First Line Repair, Fault Reporting for second line repairs and providing technical advice to third party engineers where required. To be successful Field Service Engineer will hold: A City and Guilds/ONC level 3 qualification or equivalent Experience working with hydraulics, pneumatics, electrical circuits, gearboxes or sweeper more »

This role will be covering customers inST, TF, CW, WS Postal Codes To carry out service visits to reported calls throughout the companies customer base. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs … in line with changes in products and functionality. Respond to customer service requests for the repai... more »

Report accidents, near misses and safety concerns to a member of the leadership team in a timely manner. Quality. - Ensure that projects adhere to customer expectations, provide clear accurate responses to Customer Concerns in a professional and timely manner. - Report any quality concerns to their line manager and … the company's objectives - Work closely with other support functions to deliver the companies objectives. - Collaborates with the NPI function to deliver exceptional internal customer service - Accountable for the project plan - Providing accurate project progress on a weekly basis - Utilizing capacity efficiently and effectively - Monitors and executes project … plan - Advocate for the customer and uphold the promised delivery date. - Keep customers and systems fully updated on any delays and expected planned dates. - Coordinate with leadership and other departments to address exceptions. People. - Engage with our 'Switched On' Rewarding and Recognition process - Follow and uphold Company policies and more »

the role is to ensure the successful design, commissioning and maintenance of process cooling systems. Collaboration with sales and project team, providing support to service engineers and to liaise with suppliers to ensure optimal system performance. Key responsibilities and duties; Collaborate closely with the sales and project teams to … help design process cooling systems that meet customer requirements and can be effectively commissioned and maintained Develop comprehensive commissioning packs for new projects, providing clear instructions to the service team to ensure successful system commissioning Provide hands on support to onsite/over phone service engineers during … in commissioning process Work closely with suppliers to understand commissioning and maintenance requirements for their equipment, conducting factory visits to obtain necessary documentation for service engineers Collaborate with customers and internal teams to provide technical support, answer enquiries and offer guidance Conduct system performance evaluations, measurements and analysis to more »

an established and client-centered IT reseller. Commutable locations Burntwood, Tamworth, Brownhills, Rugeley Job Specification: IT Administrator You will be responsible for configuration of customer equipment, including RAM installation, Microsoft Intune enrolment and logging activity records. Internal IT Administration and maintenance, including basic firewall maintenance and general software configuration. … vendor training and certification management to be able to provide support in these fields. Pre-sales support including product research and helping to resolve customer queries. Requirements: IT Administrator Experience within working in an IT related role Strong customer service skills to be able to resolve customer more »

we are looking for Previous experience of working within a Sales Operations, Contact Centres, Marketing or Sales team, or a good grasp of sales, service and marketing-based processes Excellent customer service skills, Excellent communication and problem solving skills Ability to thrive in a very busy, demanding more »

of hardware, software, networking, and mobile devices. Excellent problem-solving and troubleshooting skills, with the ability to handle urgent issues calmly and efficiently. Exceptional customer service and interpersonal skills, with the ability to communicate effectively with executive-level stakeholders. Familiarity with audio/visual equipment and conferencing systems. more »

for interacting with customers who may be at risk of, or experience, harms associated with gambling and ensuring that they receive the best possible service whilst adhering to our Responsible Gambling policies and procedures. Responsible Gambling is extremely important to us and our dedicated support team will help our … time basis working any five days from seven between 07:00-23:00. In return, we offer a competitive salary, generous bonus scheme, long service recognition and a wide range of other benefits. The starting salary for this position is competitive increasing to £28,330 per annum upon successful … and Experience Exceptional listening skills. Fluent/Native verbal and written communication skills in Spanish. Good communication skills in English. Motivation to put the customer first. Effective problem solver. Passion for adhering to policies and procedures. Willingness to learn. Ability to multi-task; with strong attention to detail. Displays more »

of explaining complex systems in simple terms and interacting effectively with all levels of the organisation. Strong problem-solving abilities with a proactive and customer-focused approach to addressing user issues and concerns. Excellent organisational and project management abilities to handle multiple priorities in a dynamic environment. Ability to … problem-solving skills, capable of managing complex system issues. Flexibility and adaptability to learn new technologies and software as required. A proactive approach to customer service to ensure user satisfaction and system efficiency. A demonstrated ability to identify opportunities for process and system improvements and take initiative in more »

successful manufacturer of temperature control systems and machinery who are enjoying significant growth, success and investment. They are seeking to recruit a Process Cooling Service Engineer to further strengthen their operations. The main purpose of the role is to be responsible for providing maintenance, repair, troubleshooting and commissioning services … activities, such as cleaning, lubrication and adjusting cooling equipment to ensure peak performance on machinery Conducting system performance evaluations Maintain accurate records of all service activities, including repairs. Train and mentor other technicians, ensuring quality standards are adhered to As a Service Engineer you will need to hold … knowledge of electrical and mechanical components. Control Systems and refrigeration principles Proficient in diagnosing and troubleshooting issues on temperature control machinery Excellent communication and customer service skills Understanding of pump data plates along with valves, heat exchangers, free coolers, adiabatic coolers and associated controls Willingness to travel extensively more »

busy team, supervising admin staff, completing a variety of administrative tasks, working on IT systems, maintaining databases/waiting lists/call-up lists, customer service, answering and directing telephone calls, general office duties such as typing, coordinating internal and external hospital appointments. If you are interested in … see the Job Description and Person Specification Desirable Please click the apply button to see the Job Description and Person Specification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Practice Plus Group Address Eccleshal Stafford Staffordshire ST21 6LQ Employer's website https://practiceplusgroup.com/our-jobs/join-our-team more »

We are a fast-growing technology company providing high quality business solutions tailored to individual customer requirements, ranging from Managed IT and Unified Communications, Connectivity and More! To join our midlands based team we are looking for a 1st Line Support engineer who specialises in Unified Comms and Telephony. … for being the initial point of contact for telephone enquiries from clients, in order to log tickets and collect information surrounding issues. Provide excellent customer service as you will be the voice of the company Log tickets in the support system and escalate relevant issues when appropriate Managing more »

and installing Microsoft Office and other programs. Experience with computer builds and repairs. (desirable) Functional skills in Maths, English and IT. Good communication and customer service skills. Knowledge of Android platforms for smartphone and tablets (desirable) Self-Starter, able to work proactively whilst unattended, punctual, reliable and conscientious. more »

and rewarded. The Position: Working with an Account Manager, the Trainee is responsible to support the growth of specifically designated accounts, ensuring adherence to customer service levels. This will include, but not be limited to: Fulfilment of Client Vacancies Candidate selection Interview arrangements Managing rate negotiations and offers more »

and a commitment to innovation, they pride themselves on the ability to meet the unique needs of our clients through precision engineering and outstanding customer service. Position Overview: They are seeking a highly skilled and experienced Structural Steel Estimator to join our dynamic team. The ideal candidate will have more »