1 of 1 Permanent Customer Service Administrator Jobs in Staffordshire

We are a small familly run Business based in the Stoke on Trent area. We are looking for a new person to join our Team helping with sales, customer services, admin, customer contact. Sales Support duties and responsibilities: Answering questions from prospective customers about online/telephone purchase process Tracking orders and investigating shipping delays for customers waiting … on products Answering questions from existing customers with faulty or unwanted products Processing customer sales, refunds and returns Updating customer records Making follow-up contact to check on customer satisfaction processing invoices Taking payments Liasing with engineering department and customers. Essential Experience Required: The ability to speak to customers over the phone and email A high standard … Interest in Electronics Full training on our unique product is provided by the company, however we are looking for someone with experience in the sales support/admin/customer services side. Salary is negotiable dependent on experience. More ❯