and customers to deliver excellent service. You ll support and guide 1st Line Support Engineers to ensure incidents are handled efficiently within SLAs. Service desk tools such as ServiceNow, Jira Service desk. We re looking for someone with solid patching experience , you ll be responsible for patching systems and software within agreed timescales, maintaining system integrity and compliance. You More ❯
Stoke-on-Trent, Cobridge, Staffordshire, United Kingdom
OCC Computer Personnel
and customers to deliver excellent service. You’ll support and guide 1st Line Support Engineers to ensure incidents are handled efficiently within SLAs. Service desk tools such as ServiceNow, Jira Service desk. We’re looking for someone with solid patching experience , you’ll be responsible for patching systems and software within agreed timescales, maintaining system integrity and compliance. You More ❯
Stone, Staffordshire, England, United Kingdom Hybrid / WFH Options
Meritus Talent
with offensive security tools and red teaming in OT environments. Exposure to Digital Forensics and Incident Response (DFIR) within industrial networks. Experience working with Agile project tools such as JIRA, Confluence or Microsoft Planner. Main Benefits: Negotiable salary (enquire for details) 28 days holiday (bank holidays on top) Remote & flexible working options Private medical insurance 6.5% pension matched Got More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Electronic Arts
/console titles. Hands-on experience working in-house with a development team. Knowledge of practices and concepts within technically oriented fields. Experience of different Project Management software (e.g. Jira, Trello, MS Project). You will have experience creating schedules and strategic roadmaps for teams, encompassing both individual projects and longer term planning. Electronic Arts is an equal opportunity More ❯
and third-party vendors for technical support when required, Track and follow up on outstanding vendor tickets to ensure timely resolution. Experience using ticketing and monitoring systems (e.g., ServiceNow, Jira, Datadog, Azure Monitor, CloudWatch) Understanding of ITIL principles and incident management workflows 36 hours per week - on a late and early shift pattern Out-of-Hours Incident Support Stoke More ❯
