Service Desk Engineer (Stoke)
Stoke-On-Trent, England, United Kingdom
bet365
Who we are looking for A Service Desk Engineer, who will act as the single point of contact for all users for incident resolution and service requests. We are a technical Service Desk that provides support to our employees all over the world. From … be required to communicate effectively over calls and Live Chat to troubleshoot, capture information and escalate as required, in line with Business processes. The Service Desk is a fast paced team that offers a variety of development opportunities. We hire people with a broad range of technical and … customer focused skills to allow us to respond to all technological challenges. Preferred skills and experience Strong interpersonal and customer service skills. Excellent technical, analytical and troubleshooting skills. Strong communication skills, both written and verbal. Quick to learn. Self-motivated with the ability to work unsupervised. Main Responsibilities Answering More ❯
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