5 of 5 Permanent Service-Level Objective Jobs in Staffordshire

and stakeholders to define and deliver high-quality software solutions. Balance: Ensure feature development speed and reliability with well-defined service-level objectives. Improve: Continually update the deployment process to ensure only robust releases are in production. Support: Troubleshoot and resolve complex More ❯

management. Job Summary & Responsibilities Overseeing and optimizing the workforce within the contact centre to ensure staffing levels align with service level objectives, customer demands and operational efficiency Develop and maintain accurate forecasts of contact volumes based on historical data, trends and More ❯

Level Indicators (SLI) and Service Level Objectives (SLO) for reliability and customer satisfaction. Knowledge of contemporary observability tools, techniques and best practice including Splunk, New Relic, Grafana and Pager Duty. Excellent knowledge of More ❯

Level Indicators (SLI) and Service Level Objectives (SLO) for reliability and customer satisfaction. Knowledge of contemporary observability tools, techniques and best practice including Splunk, New Relic, Grafana and Pager Duty. Excellent knowledge of More ❯

including the creation and management of Service Level Indicators (SLIs) and Service Level Objectives (SLOs), ensuring reliability and performance. An understanding of Microservices & container orchestration Strong Observability & Monitoring experience (preferably tools such as … a bonus). Define and implement Service Level Indicators (SLIs) and Service Level Objectives (SLOs) in collaboration with development teams. Develop dashboards and configure alerts to monitor system health in real time. Enhance More ❯