1 to 1 of 1 Permanent SolarWinds Jobs in Staffordshire with Remote Work Options

telephony platform (Cisco WebEx), supporting general system configuration: Back Office & Call Centre, IVR, Routing, Hunt Groups, Call Recording. Daily operation of the monitoring platform SolarWinds, ensuring all event alerting is configured as necessary, working with the application specialist to ensure events are triggered to the appropriate teams to ensure infrastructure …/user handling experience. Proven experience of working with a ticket management system to manage all incidents and requests. Experience with Cisco Meraki, WebEx & SolarWinds would be advantageous. Problem solving & change: Pragmatic approach and attitude towards technical tasks and challenges to meet stakeholder expectations. Able to use own initiative based more »