Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
GivEnergy Ltd
Technical Support Specialist/1 st Line Service Desk Engineer (Battery Storage Systems) Location: Fully onsite at the GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX. Salary: £23k pa, rising to £24k after probation (plus performance bonus scheme) Job Type: Permanent, 37.5 hours per week, Monday Friday … which allow our users to store their renewable/cheap-rate energy, ease pressure on the grid and save some serious money. Through remote support, youll be providing resolutions from inbound support requests to ensure that all products (hardware and software) are running at optimum efficiency. Sound good … Then join us in empowering energy freedom for all! Key Accountabilities: First point of contact for customer and installer support via phone, email and live chat to assist with technical and product-based issues. Identify and assess the needs of a customer/installer to achieve maximum satisfaction, suggesting more »
Burton-On-Trent, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Henderson Scott
Digital SupportAnalyst - Staffordshire - Hybrid Role - £28K, As the Digital SupportAnalyst you will lead technical triage & management of technical related incidents. Providing support & maintain the company's current and future digital apps and websites, whilst supporting deployment processes through change control and associated DevOps … tooling. The role.. Incident Management; technical triage, ticket management (through internal & 3rd party support teams). Manage CI changes through IT's change control process & for any security enhancements or remedial activities & management of changes raised through projects. Working with internal IT & Digital teams identifying areas of improvements that … performing platforms. Managing Web Application Firewall to ensure security standards are being What you'll bring Knowledge of: Microsoft Azure Cloud Hosting Web Application support Common application monitoring tools Domain Management SSL Certificates Security Investigating/Troubleshooting IT Server Infrastructure related incidents. With some knowledge of; ITIL processes, Linux more »
Digital SupportAnalyst - Staffordshire - Hybrid Role - £28K, As the Digital SupportAnalyst you will lead technical triage & management of technical related incidents. Providing support & maintain the company's current and future digital apps and websites, whilst supporting deployment processes through change control and associated DevOps … tooling. The role Incident Management; technical triage, ticket management (through internal & 3rd party support teams). Manage CI changes through IT's change control process & for any security enhancements or remedial activities & management of changes raised through projects. Working with internal IT & Digital teams identifying areas of improvements that … performing platforms. Managing Web Application Firewall to ensure security standards are being What you'll bring Knowledge of: Microsoft Azure Cloud Hosting Web Application support Common application monitoring tools Domain Management SSL Certificates Security Investigating/Troubleshooting IT Server Infrastructure related incidents. With some knowledge of; ITIL processes, Linux more »
