Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯
a working environment in which we pay particular attention to the compatibility of professional and private life. About The Role We are now looking for a full-time Technical SupportSpecialist to join RELEX in the UK Stoke office for the US-shift. You will join a Support team of 11 people worldwide, who will help you … issues and adding them to our vast knowledge base What you’ll bring to the table: Fluent written and verbal English Minimum 2 years of Application or Internal IT Support experience or Application Support experience Experience of ticket administration via service desks – JIRA is preferred, ServiceNow, Fresh Desk, Sales Force considered (among others) SQL Query Writing for reporting … data manipulation and investigation Advanced Windows Server Operating System understanding – Domain Controllers, Active Directory, DNS, Server Manager etc. Understanding of ITIL best practices for customer support Basic understanding of networking principals Software troubleshooting and problem-solving skills What we consider as an advantage: Relevant BSc degree in Business Information’s Systems, Computer Science AWS Experience – Mainly interacting with S3 More ❯
leading brands including Morrisons, One Stop, Coop Denmark and Waitrose as well as many more global retailers. About the Role We are now looking for a full-time Technical SupportSpecialist to join RELEX in the UK Stoke office for the US-shift. You will join a Support team of 11 people worldwide, who will help you … issues and adding them to our vast knowledge base. What you’ll bring to the table: Fluent written and verbal English. Minimum 2 years of Application or Internal IT Support experience or Application Support experience. Experience of ticket administration via service desks – JIRA is preferred, ServiceNow, Fresh Desk, Sales Force considered (among others). SQL Query Writing for … pay, 8 weeks at 80% pay and another 8 weeks at 60% pay. At RELEX we offer an Employee Assistance Programme (EAP) with different services included. Within our Healthcare support we have different services: Treatment with Comprehensive Cancer Cover, Full Out-patient, Therapies, Mental Health, Private GP, Employee Assistance, Programme Premier, Dentist and Optician Cashback Plus and Health Assessment. More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
CV Screen
Application SupportSpecialist Remote £35,000 - £40,000 + Excellent Benefits! Are you a tech-savvy problem solver looking for a rewarding role in healthcare innovation? We have a fantastic opportunity for an Application SupportSpecialist to join a forward-thinking team dedicated to improving healthcare workflows through advanced software solutions. This is a remote role … international environment. Duties & Responsibilities: Install, upgrade, and test speech recognition and dictation software Apply patches and hotfixes in a controlled, documented way Travel across the UK and Ireland to support software deployments Provide post-implementation technical support and troubleshooting Advise clients on infrastructure and system compatibility Maintain technical and user documentation Escalate complex technical issues when necessary What … access tools Solid networking and TCP/IP knowledge Skilled in SQL Server 2016+ Proficient with SCCM Knowledge of NHS/healthcare software is desirable Experience with enterprise software support Familiar with speech recognition and dictation tools is desirable Full UK driving licence Willing to travel weekly Own car required Salary & Benefits: Salary : £35,000 to £40,000 per More ❯
Social network you want to login/join with: Dental Software SupportSpecialist, stoke-on-trent col-narrow-left Client: GreatLab Location: stoke-on-trent, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Location: Remote Ideally located in the Midlands. Job … and stay ahead in a demanding industry. Our platform helps labs manage cases, organize workflows, and serve their dentist clients more effectively. We’re hiring a Dental Lab Technical SupportSpecialist to help lead the way in supporting our users. This is a unique opportunity for someone with a dental background who’s ready to grow into a … leadership role in a tech company. Your Role This is more than just a support role. You’ll play a key part in shaping the way we help dental labs succeed. In addition to handling day-to-day support requests, you’ll take ownership of building and expanding our Help Center through making videos, tutorials , improving documentation, and More ❯
inclusive culture. What we can offer you: Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you … and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: We are seeking a skilled Product SupportSpecialist to manage and support IT platforms including Salesforce, ServiceNow, and WalkMe. This role … NME. This role reports to the Product Lead - Salesforce and offers excellent development opportunities with a clear path to Product Lead position in the future. Key Responsibilities: Manage and support various IT platforms while ensuring SLA compliance Lead and motivate cross-functional teams during development projects Provide technical support and resolve customer queries Facilitate collaboration and communication among More ❯
Stoke-on-Trent, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Tech Client SupportSpecialist (German), Stoke-on-Trent col-narrow-left Client: EIMS Location: Stoke-on-Trent, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 10 Posted: 09.06.2025 col-wide Job Description: Launch Your Tech Career with EIMS Global! ? Location: Hybrid … individuals to join our winning team during this exciting time of global expansion. If you bring the drive, curiosity, and hunger to grow, we’ll provide everything else — training, support, and a clear path to success in one of the highest-paying global industries: tech. ? What You’ll Be Doing Respond to inbound B2B queries from German-speaking customers … DACH region) Learn to understand and explain IT software solutions Build rapport with decision-makers and identify opportunities to upsell or expand support Collaborate with internal teams to resolve escalations and provide top-tier service Engage in continuous learning to build your tech knowledge and grow fast in your role ? What’s In It For You? ? OTE More ❯