Remote Permanent Team Leader Jobs in Staffordshire

1 to 1 of 1 Permanent Team Leader Jobs in Staffordshire with Remote Work Options

1st Line Support Team Leader - Managed Service

Stafford, England, United Kingdom
Hybrid / WFH Options
Stone Group Ltd, A Converge Company
environment? Do you want to be part of a growing award-winning technology company? We are seeking a 1st Line Support Team Leader to join our Support & Managed Services team. We are looking for someone to provide leadership management and support to the 1st line technical support … team to support all customers with Warranties or Managed Service/Support contracts and to provide support other support teams to include the customer service team. The role is offered on a hybrid basis, with 3 days working from home & 2 days within Stone HQ following an office … costs are controlled and delivered at the best value to the business and customers. · Ensure effectively deployment of resources within the Service Desk team and that cross functional training is maintained where possible. · Provide support to the Service Desk agents and provide mentoring as required. · Ensure Service Desk more »
Posted:
Team Leader
Staffordshire
10th Percentile
£31,750
25th Percentile
£38,750
Median
£40,000
75th Percentile
£55,000
90th Percentile
£56,500