2 of 2 Permanent Time Management Jobs in Staffordshire

user experience across business systems, infrastructure, and operational technology. Scope of Support Supports services across the IT landscape, including: Service Desk: Incident, Request & Problem Management Business Systems: Reapp Perform, COPS, Business Central, iTrent, Rydoo Infrastructure & EUC: Devices, Azure, Active Directory, networking Security & Access: Identity, endpoint protection, access control Operational … support End-user devices & peripherals Core Behaviours: Strong customer focus and communication skills Ownership mindset – accountable end-to-end Effective under pressure with good time management Collaborative and supportive team player Proactive with a continuous improvement mindset Ability to train, influence, and build relationships Curious and adaptable ...

obsolete infrastructure on the platform.Work with other teams to diagnose complex issues.Action life cycle events based on the infrastructure roadmap following the change management process.Creating and maintaining accurate records of Infrastructure services and assets, including documentation.Implementation of technical solutions to meet specification and changes contributing to service improvement … under own initiative.Monitoring infrastructure and proactively responding to alertsInternal Company Contacts:IS teams, IS Team leaders, IS directors, Thales business managers and staff, Service Management, CSOCExternal Company Contacts:Contacts: Customers, Technology Vendors, External SuppliersPerson SpecificationQualifications and Training:Bachelor Degree or minimum 3 years experience in a third line support ...