3 of 3 Permanent User Experience Jobs in Staffordshire

health economy. Main duties of the job Provide high-quality, customer-focused IT support to staff across S&SHIS customer organisations, ensuring an excellent user experience. Investigate, diagnose and resolve a wide range of IT incidents and service requests relating to desktop devices, laptops, software applications, peripherals and user … combination of telephone, remote and on-site assistance, taking ownership of issues and seeing them through to resolution. Install, configure, maintain and deploy end-user devices and associated software in line with agreed standards and procedures. Participate in duty-based working arrangements, supporting frontline customer enquiries, technical resolution activities ...

suite of sales and marketing tools. In this role, you’ll lead the rollout of engagement programme, ensuring a consistent, high-quality digital experience across our global dealer network. You’ll combine creativity with strong analytical skills to increase adoption, improve utilisation, and optimise digital activity across multiple tools … external technology partners to improve dealer engagement and platform effectiveness Leading digital change initiatives across international markets, creating training materials, best practice guides and user communication programmes Acting as an advocate for digital transformation, supporting dealers through the implementation and adoption of new tools and capabilities Gathering dealer feedback ...

Training:Bachelor Degree level education/experienceFive years minimum working in industry with proven track record requiredSecurity clearance requiredDesirableVMware Certified ProfessionalMCSEITIL Foundation certificateWork Experience, Skills and Knowledge:Experience working within a large Agile/Lean organisation delivering customer focused support across secure technologically diverse environments.Desirable skills:-SCCM\Current … branch task sequence editing, task updates, day to day administrationMicrosoft group policy administration (GPMC) troubleshoot, creation and amendments across desktop/server/user objectsApplication packaging for physical and VDI desktops using SCCM and App VolumesDEM (UEM) Application profiling/user personalisation, profile managementVMWare infrastructure, datacentre/cluster ...