Help Desk Support Specialist
Staines-Upon-Thames, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
ADP
Monday to Friday 9:00am to 5:30pm We are seeking future colleagues to join our dynamic team in Staines, with a technical and customer focussed mind-set who are keen to develop, build a fruitful career and become the leaders of tomorrow. This is a technical role so … heart of everything they do, whilst at the same time being enthusiastic about learning our products and services to be able to deliver excellent service in a hardworking but fun team environment. Key Responsibilities: Voice of ADP to client for resolution of queries over the phone, webchat and via … ADP's systems to meet clients' specific needs Making sure that current product systems are understood and utilised appropriately Working to ensure all agreed Service Level Agreements (SLA's) are adhered to Ensure delivery of optimal service and the improvement of client retention & satisfaction Sharing knowledge within ADP more »
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