Client Engagement Specialist
Staines, Middlesex, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Parkside
team to achieve renewal targets and contribute to the overall success of the company. Responsibilities (This list is not exhaustive and may be expanded according to need) Contract Renewal Management: Track upcoming contract expirations and proactively engage clients for renewal. Generate renewal quotes and proposals. Ensure timely processing of renewals to prevent service disruptions. Customer Engagement & Relationship Building: Serve … Internal Teams: Work with account managers, technical support, and finance teams to ensure smooth renewal processes. Provide feedback to marketing and sales teams on customer needs and market trends. Data Management & Reporting: Maintain accurate records of contract statuses in CRM systems (NetSuite). Generate reports on renewal rates, revenue growth, and customer feedback. Analyze trends in contract renewals … and customer retention Requirements: Professional experience: Bachelor s degree in a relevant field or equivalent by relevant experience Proven experience in positions related to license management, contract management, account management or related fields. Skills Deep knowledge of renewal conditions for all products or services the company offers. Understanding of the value proposition of products and services offered More ❯
Employment Type: Permanent
Salary: GBP 31,040 - 38,000 Annual
Posted: