Customer Success Manager
Staines, Middlesex, United Kingdom
Pure Storage, Inc
of aggressive ownership and accountability powers our ethos of innovation and underscores our core mentality of Work Hard, Play Hard. Key Responsibilities: Customer Relationship Management: Build and maintain strong relationships with customer product and sponsorship stakeholders for your assigned accounts. Act as a trusted advisor to a portfolio of … and opportunities for usage and expansion of use cases. Voice of the Customer: Collaborate with internal teams (e.g. Sales, Product, Support) to address and project manage customer needs and drive solutions. Partner with Sales to identify upsell and cross-sell opportunities. Provide insights to Product teams based on customer … travel up to 40% (occasionally on short notice). Experience You Bring: Previous experience in customer-facing roles, such as customer success, technical account management, professional services, support, or account management, preferably in Cloud computing, containerization, virtualization, or application deployment. 2 to 5 years of demonstrated success and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: