DemandTrendPermanent Social Skills Jobs in Stanmore

2 of 2 DemandTrendPermanent Social Skills Jobs in Stanmore

Digital Service Desk Analyst

Stanmore, United Kingdom
Royal National Orthopaedic Hospital NHS Trust
problems. You will have an important part in maintaining this team as a first class customer focused service to the RNOH. You will be a team player, with excellent communication and customer service skills being essential as you will be liaising with users at all levels. You will have a high level of computer literacy and excellent technical support … skills, with Windows 11, Microsoft Teams, Microsoft Office 2024 and Office 365 proficiency being essential. You will be required to support mobile devices and remote access services Experience of supporting systems and services used by the NHS such as NHSmail and EPIC EHR is highly desirable. The Service Desk is the first point of contact for customers that may … Essential Experience in the provision and management of IT services within a large organisation Desirable Experience in managing clinical applications Experience supporting NHS IT systems Skills Essential Excellent communication skills IT skills in Microsoft Windows systems, Office and applications Ability to translate IT terms into simple English Disclosure and Barring Service Check This post is subject to More ❯
Employment Type: Permanent
Salary: £32199.00 - £34876.00 a year
Posted:

RNOH MyCare Helpdesk Agent

Stanmore, United Kingdom
Royal National Orthopaedic Hospital NHS Trust
support the process to validate their eligibility to refer to the RNOH as a practising clinician and set up a log in for them. To oversee an manage two communication routes with differing priorities and Trust processes- MyCare Helpdesk function and Epic Care link tertiary referee log in set up and validation. To attend the training that supports both of … these functions using the multiple systems required for these processes. Please see the Job Description and Person Specification for further details. Person Specification Communication & Relationship Skills Essential Able to communicate effectively with colleagues, clinical staff, managers, patients and carers of all ages including those for whom English is not a 1st language Experience of dealing with awkward clients. Desirable … Communication training/qualification attended Able to communicate in a variety of ways including report writing, face to face and on the phone. This includes legible handwriting Knowledge, Training & Experience Essential Knowledge of hospital information systems and data flows Knowledge of data protection and confidentiality issue GCSE English and Mathematics at grade C or higher Experience in the use of More ❯
Employment Type: Permanent
Salary: £29651.00 - £31312.00 a year
Posted: