IT Support Analyst
- Hiring Organisation
- LUXE Recruitment Ltd
- Location
- Stansted, Essex, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £35,000
timely resolution of support tickets to external support partner. 2nd Line Support Investigate and resolve more complex technical issues. Support desktop environments including Windows OS, Microsoft 365, and standard business applications. Manage user accounts, permissions, and group policies within Active Directory/Entra ID. Troubleshoot hardware issues (laptops, desktops … Stansted Mounfitchet (essential). Experience in a 1st or 2nd line IT support role. Strong troubleshooting and problem-solving skills. Good working knowledge of Windows 10/11, Microsoft 365 (Outlook, Teams, SharePoint), Active Directory/Entra ID. Understanding of basic networking concepts (DNS, DHCP, TCP/IP). ...