2 of 2 DemandTrendPermanent Change Management Jobs in Stevenage

of the configuration of interlinked systems, implementing technical changes, building software regimes and contributing technically to service development) to support end users. Process. Follows established processes, releasing to the change control process verified, validated and documented enhancements to eliminate problems and proactively develop the service. Service Level. Recognises opportunities to improve performance against Service Level. Acts as a point … taking the initiative to extend own knowledge to learn about products, technologies and techniques to deliver enhanced service. Systems installation/decommissioning (HSIN) Level 3 Service desk and incident management (USUP) Level 3 Problem management (PBMG) Level 3 System software (SYSP) Level 4 Change Management (CHMG) Level 3 Technical Specialism (TECH) Level 4 IT operations (ITOP More ❯

Server, Active Directory, related technologies). Diagnosing and resolving complex incidents and problems (Level 3 support), performing root cause analysis, and implementing preventative measures. Managing system changes through established change control processes, ensuring proper validation and documentation. Contributing to the installation, configuration, and decommissioning of server hardware and software. Monitoring system performance, analysing trends, and proactively identifying opportunities for … Engineer with: Proven experience in supporting, maintaining, and troubleshooting complex Wintel environments (Windows Server OS, Active Directory essential). Strong understanding and practical experience with ITIL processes (Incident, Problem, Change Management - ideally Level 3 proficiency). Demonstrable experience in systems administration, including installation, configuration, and security hardening (System Software L4, Security Admin L4 equivalent). Experience in IT More ❯