1 of 1 Permanent Culture Change Jobs in Stevenage

Head of Service Governance & Improvement

Hiring Organisation
M Group
Location
Stevenage, Hertfordshire, South East, United Kingdom
Employment Type
Permanent
service quality, performance and operational excellence. Working closely with internal teams and external partners, youll champion best-practice processes, strong governance and a culture of accountability across the service landscape. Youll also oversee key areas including change and release governance, ITSM platform strategy, configuration management and problem … environments Proven track record of driving service maturity and continuous improvement using insight, data and structured methodologies Strong leadership capability, with experience influencing cultural change and embedding accountability across teams Skilled in managing internal stakeholders and third-party partners to consistent standards and performance expectations Excellent communication skills ...