6 of 6 Permanent Customer Service Jobs in Stevenage

About the role MBDA is currently implementing a Digital roadmap that includes the Service Lifecycle Management (SLM) tool. The Service Lifecycle Management (SLM) tool is a key component of our back-office architecture, designed to centralise and harmonise in-service configuration and maintenance information to ensure peak … single source of truth," providing process and terminology standardisation across Natco and its various programmes. Its primary purpose is to manage and control in-service configurations, providing end-to-end support for product lifecycle configuration and critical maintenance activities, including Technical Events, Retrofit Campaigns, and MLRs (Mid-Life Reviews ...

Senior Security Service Engineer – London £40,000 – £50,000 Basic Salary + Commission/OTE London Permanent | Full-Time V7 Recruitment are looking for an experienced Senior Security Service Engineer to join a well-established and growing electronic security business covering London. This is an excellent opportunity … senior position with more responsibility, autonomy and progression. You’ll manage your own area and client base across London, taking responsibility for the service, maintenance and technical performance of security systems across a variety of commercial sites. The company has an established portfolio of major commercial clients, including shopping ...

Unix/Linux and Windows environments, as well as VMware and Docker Autonomous, detail-oriented, responsive, with strong analytical skills Excellent interpersonal skills and customer service mindset #J-18808-Ljbffr ...

MBDA UK is seeking a capable SLM tool specialist to bridge Customer Service Support with our technical partners. You will champion the Service Lifecycle Management tool, supporting the UK user base and guiding the platform's evolution. You will chair Community Change Boards, translate needs into technical ...

departments to minimise disruption and maximise impact. Work closely with suppliers (MS International team and external providers) to ensure value for money and great customer service. Act as the primary point of contact for business system-related inquiries and troubleshooting, ensuring timely and effective issue resolution. Manage cross-team ...

support to L1/L2 teams on complex technical incidents Leading major incident resolution , including RCA and action planning Supporting problem management and continual service improvement Troubleshooting Cisco UC, voice and video environments Producing and maintaining HLD, LLD, and technical documentation Performing hardware and configuration testing Providing knowledge transfer … engineers and technical teams Working closely with technical leads, SDMs and customer stakeholders Key Technical Experience We're looking for strong Cisco collaboration experience, including: 5+ years' Cisco experience Cisco CUCM v12.5 Cisco Unity Connection Cisco Jabber Cisco IP Phones Cisco Meeting Server (CMS) Cisco videoconferencing endpoints Cisco ...