1 of 1 Permanent Major Incident Management Jobs in Stevenage

CISCO Telephony & Videoconferencing Engineer

Hiring Organisation
Sanderson Government and Defence
Location
Stevenage, Hertfordshire, South East, United Kingdom
Employment Type
Permanent
support, and continuous improvement of Cisco telephony and video conferencing platforms , ensuring resilient communications across secure Defence networks. You'll lead project implementations, support major incident resolution, and provide technical expertise across complex Cisco UC environments. Key Responsibilities Deliver and implement Cisco Telephony and Video Conferencing projects. … Cisco Unified Communications technologies. Troubleshoot and resolve complex incidents and support major incident management activities. Conduct root cause analysis and contribute to service improvement initiatives. Produce and maintain HLDs, LLDs, and operational documentation. Perform hardware and configuration testing. Provide technical mentoring and knowledge transfer to engineering teams. ...