8 of 8 Permanent Problem Management Jobs in Stevenage

delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational and strategic goals. Ensure that service levels (SLAs) and key performance indicators (KPIs) are … of contact for stakeholders, ensuring that service delivery aligns with customer expectations. Foster strong relationships with defence sector clients and internal teams. Incident and Problem Management: Oversee the effective resolution of IT incidents and problems, ensuring minimal disruption to service. Proactively identify areas for improvement and implement preventive … process and implement improvements that enhance efficiency, effectiveness, and customer satisfaction. Lead root cause analysis for service delivery issues and define corrective actions. Change Management: Ensure that changes to the IT environment are implemented smoothly with minimal disruption to service. Oversee the change management process, ensuring compliance with More ❯

on a customer site and as part of a remote team. Your Responsibilities: Strong knowledge of JDE areas such as Finance, Manufacturing, Distribution, Service Management, Project Management, is desirable Apply experience with the latest JD Edwards functionality in the areas of Citizen Developer (UDOs), Orchestrations, etc Take complete … Liaise with support teams/external suppliers to ensure application issues, fixes and changes meet the business requirements and are delivered on time Provide problem management skills and proactively tackle assigned project issues and to be able to put forward and explain simple cost-effective solutions to our … desirable Experience in creating and updating Orchestrations Domain expertise in all core finance modules and knowledge of other areas such as Distribution, Manufacturing, Service Management, etc is desirable Experience with integration of JD Edwards with government/regulatory entities such as EMCS, Electronic Invoicing, and other EU and regional More ❯

to meet service delivery requirements within own area of responsibility. Customer Relationship. Establishes relationships with customer's organisation to deliver and enhance the service. Problem Solving. Takes ownership in obtaining the information, evidence and data required to diagnose and resolve more complex problems (both new and known), Escalates or … resolve problems, maintain and enhance service. Team Working. Trains and coaches members of the team to provide knowledge, assistance and advice. Works in a problem solving team to resolve service issues. Able to act as team manager if needed. Business Awareness. Understands the requirements of the customer's business … own knowledge to learn about products, technologies and techniques to deliver enhanced service. Systems installation/decommissioning (HSIN) Level 3 Service desk and incident management (USUP) Level 3 Problem management (PBMG) Level 3 System software (SYSP) Level 4 Change Management (CHMG) Level 3 Technical Specialism (TECH More ❯

major defence client as a Wintel Engineer . This is an office-based role in Stevenage, ideal for someone with strong technical knowledge, great problem-solving skills, and a proactive approach to service delivery. Key Responsibilities Act as a systems/product specialist, delivering technical support and implementing configuration … experience in Wintel environments with deep understanding of systems integration. Hands-on expertise across: Systems installation/decommissioning (HSIN) – Level 3 Service desk & incident management (USUP) – Level 3 Problem management (PBMG) – Level 3 System software (SYSP) – Level 4 Change Management (CHMG) – Level 3 Technical Specialism (TECH More ❯

Wintel Engineer to work on a high security project. Wintel Engineer Key Requirements Systems installation/decommissioning (HSIN) Level 3. Service desk and incident management (USUP) Level 3. Problem Management (PBMG) Level 3. System Software (SYSP) Level 4. Change management (CHMG) Level 3. Technical Specialism (TECH More ❯

Wintel Engineer to work on a high security project. Wintel Engineer Key Requirements Systems installation/decommissioning (HSIN) Level 3. Service desk and incident management (USUP) Level 3. Problem Management (PBMG) Level 3. System Software (SYSP) Level 4. Change management (CHMG) Level 3. Technical Specialism (TECH More ❯

Enterprise services Experience - Active Directory/DFS/Certificate Services/Keystores/IIS Web Services/Apache Tomcat Security Patching Release, Change and Problem Management Working well within a Support team environment, often on site Preferred but not essential Windchill administration/implementation Ideally have spent significant … Creoview. CREO Illustrate Enterprise services IIS Web services. Apache Tomcat. SQL Some knowledge of MS SQL Server databases. Knowledge of the use of SQL management studio. Knowledge of SQL command language in order to perform queries and updates within SQL database. What we offer: DXC provide a comprehensive Flex More ❯

environments and driving large-scale infrastructure initiatives. Key Responsibilities: Lead and support zSeries Storage hardware and software infrastructure across enterprise environments Perform technical project management for zSeries infrastructure deployments and evergreening projects Design, configure, test, and implement IBM zSeries storage solutions Automate storage infrastructure tasks to reduce manual effort … Liaise and manage vendor relationships (e.g., IBM, DELL, Broadcom) Manage risk and cost associated with infrastructure services Support ITIL-aligned change, incident, and problem management processes Ensure service quality and compliance with internal security, audit, and risk requirements Collaborate with stakeholders across business and technology teams Required Experience … DFSMS (incl. OAM), TDMF, GDPS, CSM Familiarity with software such as CA1, CA Vantage, CA Disk, T-Rex, Rocket CR+, Interchip RTD Process & Project Management: Agile methodologies and tooling experience Proven record in managing infrastructure projects at enterprise scale Understanding of embedded controls within change and incident frameworks Personal More ❯