Onsite Support Team Leader
Stevenage, Hertfordshire, South East, United Kingdom
Littlefish
manage technical queries in line with Littlefish standards and customer-specific SLAs. Complete Technical Projects: Handle specific technical projects as designated by the Service Management Team, including deployments, installs, moves, adds, and changes. Ensure Effective Resource Management: Influence and identify required resources within Operations, forecasting ahead in … maintain strong relationships with key customer stakeholders, understanding their needs and ensuring their satisfaction with our services. Set and Manage SMART Objectives: Provide line management to direct reports, including personal and career development, and set and manage SMART objectives. Maintain Qualifications and Skill Sets: Ensure continuous training and development … Sysadmin Team and Service Delivery Manager, to ensure a cohesive approach to customer support and service deliver The ideal candidate will have: Demonstrable people management skills, with experience in coaching and mentoring onsite teams. Strong IT-related problem-solving skills. Working knowledge of IT infrastructure support, including desktop/ More ❯
Employment Type: Permanent
Salary: £50,000
Posted: