ServiceNow Developer
Stevenage, England, United Kingdom
Akkodis
to our mission of crafting a seamless, powerful platform that empowers the public sector with the talent to navigate an evolving digital landscape. We’re looking for a skilled ServiceNow Configuration Specialist/Developer to join our team to support the implementation and ongoing development of our ServiceNow Platform. You will play a key role in designing … ITSM workflows, as well as building integrations and automations to optimise service delivery. Responsibilities Configure and customise core ITSM modules (Incident, Problem, Change, Request, Knowledge etc) Design and build ServiceNow workflows using Flow Designer and Business Rules Develop and maintain custom applications and UI pages as required Collaborate with stakeholders to gather requirements and translate them into technical solutions … Integrate ServiceNow with external systems using IntegrationHub, REST APIs and MID servers Maintain system security through roles, groups, and ACLs Support and improve the Service Portal and end-user experience Perform unit testing, assist with UAT, and develop solutions via Dev/Test/Prod pipeline Maintain documentation of solutions and processes Stay current with ServiceNow best practices More ❯
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