2 of 2 DemandTrendPermanent Customer Retention Jobs in Stockport

the travel technology sector, headquartered in Stockport. With strong momentum across Europe and a growing portfolio of international clients, our client is looking for a highly motivated German-Speaking Customer Success Manager to join their expanding team. This role will focus on supporting and growing existing customer relationships, guiding clients through on-boarding and implementation, and working closely … ongoing use of the platform Identifying opportunities to upsell or enhance the use of the product based on client goals Working cross-functionally with internal teams to deliver tailored customer solutions Helping to solve client queries and proactively improve customer satisfaction and retention About You: The ideal candidate will be fluent in German and bring a … and a keen interest in helping clients succeed with digital tools. Profile: Fluency in both German and English, written and spoken, is essential for the role Previous experience in Customer Success, Account Management, SaaS or Technical Support A strong communicator with the confidence to lead client calls and product demonstrations Technically minded, with the ability to quickly understand and More ❯

the travel technology sector, headquartered in Stockport. With strong momentum across Europe and a growing portfolio of international clients, our client is looking for a highly motivated German-Speaking Customer Success Manager to join their expanding team. This role will focus on supporting and growing existing customer relationships, guiding clients through on-boarding and implementation, and working closely … ongoing use of the platform Identifying opportunities to upsell or enhance the use of the product based on client goals Working cross-functionally with internal teams to deliver tailored customer solutions Helping to solve client queries and proactively improve customer satisfaction and retention About You: The ideal candidate will be fluent in German and bring a … and a keen interest in helping clients succeed with digital tools. Profile: Fluency in both German and English, written and spoken, is essential for the role Previous experience in Customer Success, Account Management, SaaS or Technical Support A strong communicator with the confidence to lead client calls and product demonstrations Technically minded, with the ability to quickly understand and More ❯